Warehouse Team Lead - Workplace Solutions

The Hilldrup Companies • Capitol Heights, MD

24d • $22 - $25

About The Position

The Warehouse Team Lead manages warehouse operations for commercial projects, including inventory, team management, and customer service. This role oversees warehousing processes to ensure work is completed on time and within budget, maintaining accurate electronic inventory through a Warehouse Management System (WMS). The Team Lead manages daily workflows, delegates tasks, and monitors performance against service level agreements (SLAs), key performance indicators (KPIs), and customer expectations.

The position coordinates with operations teams and clients in person and through phone and email. It maintains detailed documentation, schedules inventory requests, conducts cycle counts, and uses handheld scanners and inventory software to process and ship orders. The role ensures incoming and outgoing goods meet quality and packing standards and verifies shipments against pick tickets, invoices, and bills of lading.

The Team Lead oversees fleet, equipment, and tool management, as well as warehouse organization and cleanliness. The role requires operating lift trucks and pallet jacks and loading and unloading inventory as needed. A focus on safety, fulfillment accuracy, and production standards is essential. The successful candidate is organized, communicative, and effective at leadership, prioritization, independent work, and timely decision-making, and is proficient in Microsoft Office. Flexibility to work evenings and weekends is required. Additional duties may be assigned based on warehouse, seasonal, and team needs.

Requirements

• Minimum 1–2 years of warehousing experience.
• Driver’s license.
• Forklift certification.
• Proficiency in Microsoft Office.
• Strong communication, leadership, and organizational skills.
• Ability to work independently, prioritize tasks, and make timely decisions.
• Flexibility to work evenings and weekends.
• Ability to operate lift trucks and pallet jacks and load and unload inventory as needed.

Nice To Haves

• Two-year or four-year college degree in business administration, or equivalent work experience.
• Customer-focused, collaborative, communicative, and resilient approach.
• Strive to include others.
• Accuracy and accountability.

Responsibilities

• Lead and manage a team assigned to warehouse projects.
• Oversee warehousing processes and ensure operations are completed on time and within budget.
• Maintain accurate electronic inventory using a Warehouse Management System (WMS).
• Manage daily workflows, delegate tasks, and monitor performance against SLAs, KPIs, and customer expectations.
• Coordinate with operations teams and clients in person, by phone, and by email.
• Maintain detailed documentation and schedule inventory requests.
• Conduct regular cycle counts.
• Use handheld scanners and inventory software to process and ship orders.
• Ensure incoming and outgoing goods meet quality and packing standards.
• Verify shipments against pick tickets, invoices, and bills of lading.
• Oversee fleet, equipment, and tool management.
• Supervise warehouse organization and cleanliness.
• Operate lift trucks and pallet jacks and load and unload inventory as needed.
• Maintain safety, fulfillment accuracy, and production standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed