Warehouse Support

Herff Jones•Arcola, IL
•Onsite

About The Position

The Warehouse Support role is a developmental position intended to expand the capabilities of trusted team members and prepare them for future leadership opportunities. The role serves as an initial point of contact for employees seeking answers, with a focus on training, knowledge, production goals, and fostering mutual respect between employees and company leadership. The position supports team Leads and department operations by helping maintain workflow, quality, safety, and production standards.

Requirements

  • Strong communication skills.
  • Reading, writing, and math skills commensurate with job duties.
  • Ability to read, speak, and/or comprehend English.
  • Business knowledge of department production goals and safety and quality standards.
  • Ability to work cross-functionally throughout the business as needed.
  • Excellent critical-thinking and problem-solving skills.
  • Ability to lead, teach, and motivate others on standards, policies, and procedures to achieve a specific goal.
  • Ability to regularly lift and move up to 50 pounds.
  • Physical strength and dexterity to perform essential job functions.

Responsibilities

  • Differentiate types of materials and inspect component parts to ensure they meet quality standards.
  • Support team Leads in maintaining proper workflow through each department and assist them as needed.
  • Help achieve daily department production goals with a focus on safety, quality, and efficiency.
  • Motivate and encourage team members to achieve hourly, daily, and weekly goals.
  • Help the team Lead develop and implement daily quotas and production goals.
  • Understand team members’ training levels and skills and move personnel cross-functionally according to department needs.
  • Understand the department’s entire process and correct potential setbacks that arise.
  • Identify problems before they reach the team Lead and minimize their impact on production.
  • Support employee training, knowledge, and production goals while fostering mutual respect and leadership.
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