Warehouse Supervisor $60,000-$70,000

United States Cold Storage, Inc. • Wilmington, IL

10d • $60,000 - $70,000

About The Position

USCS is seeking a Warehouse Supervisor to lead and coordinate warehouse workflow in alignment with facility goals. The role prioritizes safety, sanitation, cost control, productivity, accuracy, teamwork, and customer satisfaction, while fostering positive relationships and upholding company culture. The supervisor oversees warehouse staff, work allocation, labor efficiency, performance, safety incidents, and adherence to warehousing, food safety, customer, and inventory standards. The role also coordinates with shipping, receiving, and other departments, uses the Warehouse Management System to direct and track work, and occasionally performs Warehouse Associate or Lead duties as business demands require.

The position is full-time. Warehouse hours vary, and travel may vary. The role reports to Managers and Superintendent. Additional work hours may be requested by management. The position requires working across temperatures from +50°F to -30°F, with moderate noise, and frequent standing, walking, lifting, and communication.

Requirements

• Warehouse supervision and operations experience, preferably in a food or temperature-controlled environment.
• Radio frequency and other warehouse computer application skills, including the MS Office Suite.
• Detail-oriented and customer-service-oriented approach.
• Planning, organizing, professional written and oral communication, problem-solving, and decision-making skills.
• Excellent mathematical skills and strong arithmetic and reading skills.
• Ability to consistently lead and influence others to take positive action.
• Ability to handle multiple high-priority tasks in a fast-paced team environment and work independently with minimal supervision.
• Ability to bend and lift up to 50 pounds regularly and lift up to 70 pounds occasionally with assistance.
• Ability to work in temperatures ranging from +50°F to -30°F with moderate noise levels.
• Ability to lift overhead when required and to stand and walk for extended periods, use stairs, and perform other physical activities required for daily work.
• Ability to use hands to handle objects, tools, or controls.
• Effective communication, vision, and hearing for safety and productivity.
• Ability to operate scanners, tablets, radios, phones, computers, and other essential warehouse equipment.
• Ability to operate a registered motor vehicle as part of daily tasks.
• Ability to follow verbal and written instructions and company policies, work independently, coordinate with others, and manage stress while meeting productivity guidelines.
• Ability to engage in frequent personal interaction and communication.

Nice To Haves

• High school diploma, GED, or equivalent.
• Two or more years of college.
• At least 2–3 years of team lead or supervisor experience.

Responsibilities

• Coordinate and execute warehouse workflow while prioritizing safety, sanitation, cost control, productivity, accuracy, teamwork, and customer satisfaction.
• Serve as a visible leader within the Cold Crew, fostering positive staff relationships and upholding company culture.
• Advise and participate in employment decisions, including hiring, promotion, and termination.
• Prioritize, supervise, and direct warehouse tasks and customer requests, and allocate labor as needed.
• Determine whether overtime is necessary and seek additional management approval when needed.
• Supervise and respond to incidents, injuries, and near-misses; conduct follow-up investigations and log reports in the safety tracking system.
• Participate in corrective actions and address interpersonal issues, seeking guidance from upper management and HR when necessary.
• Improve labor efficiency through coaching, feedback, and training.
• Approve timecards, assist with scheduling, and manage time-off requests.
• Conduct and oversee team member performance reviews and provide clear, constructive feedback.
• Ensure adherence to good warehousing practices, food safety standards, customer SOPs, and inventory accuracy, while maintaining an inspection-ready facility.
• Liaise between warehouse staff and other departments to support efficient workflow.
• Coordinate with shipping and receiving to manage truck docks, call trailers in and out, and direct pallet flow to and from storage areas.
• Use the Warehouse Management System to assign doors, direct tasks, manage inventory, track management decisions, and address exceptions.
• Manage and troubleshoot warehouse issues in collaboration with co-workers.
• Serve as an escalation point and resolve issues as needed.
• Perform Warehouse Associate and Lead duties occasionally as business demands require.
• Maintain professional conduct, attend staff or customer meetings as required, identify and report product, process, or quality issues, propose and implement solutions, follow security procedures, and participate in safety and educational training.

Benefits

• 401(k) after one year for eligible full-time employees not under contract.
• Educational assistance after one year for eligible full-time employees not under contract.
• Blue Cross Blue Shield coverage available after 30 days of service, if elected.
• Company life insurance.
• A variety of additional benefits and perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed