Warehouse Supervisor- 2nd shift

AHEAD • Libertyville, IL

7d • $70,000 - $80,000

About The Position

AHEAD is seeking a Warehouse Supervisor to support the daily operations of its shipping warehouse and maintain a safe, efficient, and productive work environment. The role leads warehouse associates and oversees the product lifecycle, including receiving, stocking, inventory, picking, packing, and shipping customer orders, with a focus on accuracy, timeliness, safety, security, quality, and productivity. The supervisor also trains and develops employees, plans and assigns work, conducts performance appraisals, addresses performance issues, and resolves workplace problems.

The position coordinates daily warehouse activities and staffing to meet business objectives, works with internal stakeholders to resolve material, vendor, carrier, packaging, and inventory issues, and supports continuous improvement and departmental projects. It helps ensure compliance with applicable import and export procedures, maintains accurate inventory and shipping records, promotes safe and organized warehouse practices, and contributes to standard operating procedures and training documentation. The role may provide backup coverage for other warehouse associate and lead positions.

Requirements

• High school diploma.
• 3–5 years of experience in a warehouse receiving, picking, and shipping environment; supervisory experience is preferred.
• Demonstrated ability to manage, train, develop, coach, and mentor employees.
• Ability to resolve conflicts, meet deadlines, manage production activities, and multitask in a fast-paced environment.
• Ability to read and write English, follow verbal instructions, and use simple math.
• Strong leadership skills and ability to motivate and develop a team.
• Excellent organizational skills and attention to detail.
• Knowledge of warehouse management principles and best practices.
• Strong communication, interpersonal, and problem-solving skills.
• Microsoft Office experience.
• Ability to work independently and as part of a team.
• Ability to operate an electric pallet jack.
• Ability to follow step-by-step instructions and adapt to instructions in a fast-paced environment.
• Ability to meet the physical and productivity requirements of the role, maintain regular and punctual attendance, and perform essential job functions consistent with applicable standards.
• While performing the job, regularly talk or hear, and frequently stand, walk, handle or feel objects, and reach with hands and arms.

Nice To Haves

• Associate degree.
• Experience in a supervisory warehouse role.
• Experience with warehouse management systems (WMS) and Transportation Management Systems (TMS).
• Microsoft Teams experience.
• Ability to operate a Stand-Up Reach Truck.

Responsibilities

• Oversee departmental activities and perform supervisory responsibilities in accordance with company policies, procedures, and applicable laws.
• Lead, motivate, train, coach, and develop warehouse associates; assign work and address employee issues while promoting positive employee relations.
• Identify staffing needs and delegate labor according to receiving, picking, packing, and shipping workflows.
• Oversee warehouse picking, receiving, packing, and shipping activities, set expectations, and meet key performance indicators.
• Review schedules, materials, and staffing to coordinate daily operations and meet business objectives.
• Communicate warehouse and material constraints to employees and coordinate with support groups to address schedule problems.
• Coordinate with departmental stakeholders on vendor issues, material or picking delays, carrier or packaging issues, and inventory discrepancies.
• Collaborate with account coordinators, production staff, and other departments to support smooth operations.
• Ensure compliance with applicable US export and import procedures.
• Promote continuous improvement, reduce process variation, and ensure products and services meet quality requirements.
• Enforce safety protocols and maintain a safe working environment.
• Maintain accurate warehouse inventory, receiving and picking records, cycle counts, stock accuracy, work-in-process inventory, and shipping records.
• Identify and implement process improvements to improve efficiency and accuracy.
• Resolve order fulfillment issues and departmental inquiries or requests.
• Support and lead departmental, project management, and continuous improvement initiatives, using project management software to help complete projects on time.
• Troubleshoot receiving, picking, and shipping errors; identify root causes and drive corrective and preventive actions.
• Contribute to creating, improving, and training employees on SOPs and Dozuki training documentation.
• Maintain a clean, organized, and well-maintained warehouse; lead and assist with 5S implementation and audits.
• Manage duties assigned by the Manager and provide backup for Warehouse Associate I, II, III, and Lead roles.
• Perform other related duties as required.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Paid company holidays
• Paid time off
• Paid parental and caregiver leave
• Continued learning support through cross-department training, certifications, and credentials

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED