Warehouse Supervisor, 1st Shift

VinLux•American Canyon, CA

13d•$70,304 - $94,380

About The Position

Under general supervision, the Warehouse Supervisor manages a team of warehouse workers responsible for order picking, restocking, and loading and unloading cased goods for customer delivery using electric forklifts and designated attachments. The supervisor ensures these duties are completed safely, accurately, and on time in accordance with customer service commitments, company safety standards, service standards, and productivity expectations. The role prepares, submits, and reviews reports to support effective operational management and serves as a liaison between the Warehouse Manager and other supervisors to coordinate daily assignments and priorities. The position oversees approximately 10–15 warehouse staff, plus contingency staff as needed. It includes hiring and training, scheduling and assigning work, addressing performance and operational issues, and coordinating staffing during peak periods or absences. The supervisor also directs warehouse operations, monitors team performance, supports inventory control, maintains a safe and organized warehouse, and may perform operational duties during emergencies or unforeseen situations.

Requirements

At least 2 years of recent relevant supervisory experience in a complex warehouse environment.
Distribution or logistics experience, including inventory control and cycle counts.
Ability to read, analyze, and understand general business and operational procedures and requirements.
Ability to write reports, professional internal correspondence, and standard operating procedures.
Fluent English and good communication skills, including the ability to communicate verbally and in writing with all levels of management and staff.
Ability to present information effectively and respond to questions from managers and employees.
Ability to solve practical problems involving a variety of concrete variables and limited standardization.
Ability to interpret written, oral, diagrammed, or scheduled instructions.
Strong attention to detail.
Strong supervisory, administrative, and customer service skills.
Demonstrated leadership, including leading by example and setting a positive tone and work ethic.
Intermediate proficiency with Microsoft Word, Excel, and Outlook, including creating and editing documents.
Experience with warehouse management systems and barcoding applications.

Nice To Haves

Business degree or equivalent recent work experience.
Wine inventory management experience.
International inventory management experience.

Responsibilities

Hire and train warehouse personnel; plan and assign daily work, address performance issues, and resolve problems.
Make decisions affecting production, facility management, and contingency staffing during peak periods or unplanned absences.
Develop and manage reports for production and service analysis.
Coordinate interdependent department activities with other supervisors to provide a seamless customer experience.
Recommend improvements to service quality, departmental and team efficiency, and equipment performance; continuously improve warehouse operations.
Coordinate product movement between the warehouse and drivers, ensuring product and paperwork are assigned to the correct routes.
Review daily plans, priorities, and assignments; communicate duties and meet with the team at the start of each shift to establish or adjust assignments.
Review outstanding issues from the previous day or shift and determine resolutions.
Review a safety item or procedure with the team daily and reinforce safety protocols through training.
Ensure accurate picking, labeling, and invoicing of outgoing product; implement controls and training to prevent mispicks, misloads, and damages.
Create training documentation for operational and safety procedures; train personnel on forklift safety and maintain safety records.
Schedule maintenance for equipment and promptly communicate safety, operational, and service issues to the manager.
Track and monitor team and individual progress against established work goals.
Ensure safe and proficient operation of forklifts and attachments.
Direct loading and unloading of trailers, containers, and railcars in accordance with safety procedures.
Use the Highjump Warehouse Management System and barcode scanners/readers to process product movements and transactions; check orders, receipts, and inventory as needed.
Complete receivers accurately and thoroughly, and submit them on time with required paperwork and attachments, including pictures when required.
Direct the team in staging and stacking products according to account requirements and Vinlux procedures.
Ensure accurate picking of products from assigned locations, verification of outbound orders, and loading according to product-specific load diagrams and trailer limitations.
Manually stack and wrap products for shipment when needed.
Fill in for warehouse operational tasks during emergencies or unforeseen situations.
Participate in inventory cycle counts.
Maintain warehouse housekeeping and organization.