Warehouse Supervisor

Holman Logistics•Maumelle, AR

7d•Onsite

About The Position

The Warehouse Supervisor directly oversees daily shift operations, including selection, shipping, receiving, and trailer loading. This role involves reviewing orders and notices to determine work sequences and ensuring priority loads are handled promptly. The supervisor manages the daily activities of warehouse and transportation team members, directing leads on work assignments and schedules. A key aspect of the role is assigning work, monitoring productivity, and ensuring high standards of quality, accuracy, housekeeping, product damage minimization, safety, and overall efficiency. The position also involves planning, coordinating, and monitoring warehouse and transportation operations to ensure on-time deliveries and reduce irregularities and damage. Promoting safety through education and ensuring a safe work environment is crucial, as is enforcing safety rules and reporting incidents. Communication of policies, safety regulations, and SOPs to operators and the Traffic Manager, along with monitoring compliance and taking corrective action, is essential. The role includes conducting shift change meetings, auditing loads, and ensuring the facility is maintained cleanly and orderly. Minimizing product damage and maintaining high team member morale and recognition are also key responsibilities. The supervisor is responsible for training, coaching, feedback, and regular evaluations of team members, as well as resolving team member relations issues and investigating operational errors and inventory discrepancies. Reviewing and approving time records, informing senior management of operating issues, and preparing reports are also part of the duties. The role may involve driving vehicles or operating machinery and requires reliable attendance and adherence to safety and security standards.

Requirements

High School Graduate or General Education Degree (GED).
Three (3) years previous work experience in warehouse.
Intermediate computer skills; MS Office (Excel, Access and Word).
Forklift certification.
Ability to work required schedule and arrive at work on time and work alternative schedules to accommodate the needs of the business.
Ability to effectively communicate in writing and verbally in a courteous and professional manner with others.
Ability to understand and follow verbal and written instruction.
Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
Ability to establish and maintain effective working relationships with customers, co-workers and management.
Ability to actively attend to, convey, and understand the comments and questions of others.
Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.
Ability to perform basic math (addition, subtraction, multiplication and division) in all units of measure using whole numbers, fractions and decimals.
Ability to read and interpret documents such as receivers, invoices, operating instructions and procedure manuals.
Ability to write routine reports and correspondence.
Ability to effectively present information to top management, customers, and Team Members.
Ability to perform work accurately and thoroughly.
Ability to pay attention to the minute details of a project or task and prioritize tasks.
Ability to handle multiple tasks/projects simultaneously.
Ability to define problems, collect data, establish facts and draw valid conclusions.
Ability to accept responsibility and account for his/her actions.
Ability to be dependable and trustworthy.
Ability to be held accountable or answerable for one’s conduct.
Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
Ability to grasp and understand business concepts and issues.
Ability to make critical decisions while following company procedures.
Ability to be internally inspired to perform a task to the best of one’s ability using his or her own drive or initiative.
Ability to identify and correct conditions that affect employee safety.

Nice To Haves

supervisory experience preferred

Responsibilities

Directly oversees daily shift operations to include selection, shipping, receiving, and trailer loading operations.
Reviews orders, shipping or receiving notices to determine work sequences, ensuring that priority loads are handled timely.
Supervises daily activity of warehouse Team Members and Transportation Team Members.
Directs Leads regarding how the work is to be assigned for the operators and the schedule.
Assigns work and monitor productivity to ensure high standards of quality, accuracy, housekeeping, product damage minimization, safety and overall efficiency.
Plans assignments, coordinates and monitors operations within the warehouse and transportation to ensure on-time deliveries are achieved, reducing irregularities and damage.
Promotes safety in work processes and Team Member performance by supporting company and/or facility safety programs by educating Team Members, and by ensuring a generally safe work environment.
Enforces safety rules and regulations; ensures that all incidents are reported and documented.
Communicates policies, safety regulations and SOPs to operators and Traffic Manager; monitors to ensure compliance and consistency; takes corrective action as necessary and documents the issue and actions taken.
Conducts shift change/start-up meetings.
Audits loads that are picked and staged on the dock, providing feedback to the operators and other supervisors.
Ensures that facility is maintained clean and in an orderly fashion; audits the Aisle Assignments to ensure proper documentation and completion of housekeeping.
Ensures that product damage is kept to a minimum.
Works to maintain high level of Team Member morale and recognition.
Responsible for the training, coaching and feedback of warehouse and transportation Team Members, and performs regular evaluations of Team Members through factual data and subjective observations.
Coaches and counsels Team Members regarding job performance, methods of performing job tasks and safety.
Resolves Team Member relations issues that arise during shift.
Investigates operational errors/discrepancies to determine the cause; counsels/coaches operator about resolution and recommends corrective action where needed.
Investigates any inventory issue, including holds or missing products for orders. Confers with Inventory Team about accuracy and quality control issues.
Reviews and ensures accuracy of time records; approves time records.
Informs Warehouse Senior Management of all operating issues and problems and make recommendations for corrective action to ensure quality warehouse operations and customer service.
Prepares, compiles, and submits reports on work activities, operations, and work-related accidents.
Drives vehicles or operates machines or equipment to complete work assignments or to assist workers.
Reliable attendance at scheduled shifts.
Performs all duties in conformance to appropriate safety and security standards.
Performs all other duties as assigned or needed.