Warehouse Supervisor

Carrier Enterprise • Charlotte, NC

5d • Onsite

About The Position

Carrier Enterprise, a leading national distributor of residential and light commercial HVAC products, is seeking a dedicated Warehouse Supervisor. Join a team that excels in providing top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors. Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We serve licensed HVAC/R dealers and contractors, ensuring top-quality HVAC solutions across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With over 200+ locations, we are well-positioned to meet our customers' HVAC/R needs.

Requirements

• High School diploma or equivalent.
• Minimum 5 years of warehouse leadership experience.
• Excellent customer service skills, computer skills, and attention to detail required.
• Excellent communication and interpersonal skills required.
• Proficient in Excel/Word/Outlook.

Nice To Haves

• Associate degree preferred.
• HVAC experience preferred.

Responsibilities

• Maintain high levels of accuracy in daily receiving operations.
• Supervise and assign tasks to Warehouse Associates based on business needs and customer priority.
• Review warehouse processes to ensure smooth and efficient operations. Update any changes to receiving processes and retrain warehouse personnel as needed.
• Coordinate product flow, facility layout, security, and maintenance activities.
• Oversee the partnership with LTL (less than a load) providers, including cost control, damage claim rate, and customer satisfaction.
• Ensure inbound trucks are efficiently unloaded and that all products are properly received and put away in the correct locations.
• Manage staff scheduling and attendance based on the needs of the warehouse.
• Manage individual staff performance through ongoing feedback, support, and provision of resources.
• Promote a culture of high performance, customer service, and accountability.
• Communicate effectively through email to internal and external customers.
• Ability to manage and drive a team effectively to reduce cost and labor spend while maintaining best-in-class services.

Benefits

• Health Insurance
• Health Savings Account
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance (Short-term and Long-term)
• Employee Assistance Program (EAP)
• Tuition Reimbursement & Professional Development
• Paid Vacation & Sick time
• Company Paid Holiday's
• 401(k) Plan with Employer Match
• Employee Discount Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree