Warehouse Supervisor II

Dollar General•Zanesville, OH

17d

About The Position

The Warehouse Supervisor II supervises the timely receipt, stocking, order filling, or shipment of merchandise. The role may supervise employees who operate rolling stock equipment and/or automated equipment. The supervisor reviews warehouse management system reports, monitors department staffing and production, supports employee development and safety, and manages employee performance in partnership with the Inbound/Outbound Manager, Training Department, and Human Resources.

Requirements

Understanding of inventory accounting.
Knowledge of specific inbound or outbound functions within a distribution center.
Strong attention to detail.
Demonstrated skills in assisting employees with conflict resolution and one-to-one communication.
Good oral and written communication skills, including interviewing skills.
Computer skills, including warehouse management systems, Word, Excel, and payroll/personnel systems such as KRONOS.
Two or more years of supervisory experience.
Ability to move throughout the distribution center to monitor merchandise flow.
Ability to perform some heavy lifting, bending, stooping, squatting, and kneeling when needed to assist employees.

Nice To Haves

Automated distribution center experience.
Warehouse Management System (WMS) experience.

Responsibilities

Review WMS reports and notify WMS personnel about shutdowns or other WMS failures.
Use Standard Operating Procedures to resolve and correct problems, and communicate issues to the Inbound/Outbound Manager.
Review reports to determine daily department staffing levels and review staffing plans with the Inbound/Outbound Manager.
Develop continuity in the utilization of the Labor Transfer pay program.
Conduct weekly and monthly staffing reviews with the Inbound/Outbound Manager.
Partner with the Training Department to monitor new employee development tracking.
Plan daily production goals.
Use the Productivity Improvement Plan process to identify areas for improvement.
Review quality measurements and report status to the Inbound/Outbound Manager.
Maintain employee records daily.
Support safety programs to reduce or eliminate employee injuries.
Conduct annual employee reviews and merit increase evaluations.
Interview and select employment candidates in partnership with Human Resources.
Conduct counseling sessions and dismiss employees in applicable situations.