Warehouse Specialist - Salt Lake City

Red Stag Fulfillment • Salt Lake City, UT

6d • Onsite

About The Position

Red Stag Fulfillment is hiring a Warehouse Specialist for its Returns & Damages department in Salt Lake City, Utah. The role focuses on client experience and process flow, working closely with leadership to resolve abnormal conditions and troubleshoot obstacles. The specialist oversees processes and procedures to help ensure they are followed, supports returns processing, and communicates with clients to resolve issues. The position is scheduled Monday through Friday, 8:00 a.m. to 4:30 p.m.

Requirements

• Attendance and punctuality are required, including consistently working the scheduled hours and meeting mandatory seasonal attendance requirements.
• Must be willing to work overtime on short notice to meet client goals, sometimes in other departments.
• Willingness to cross-train in other departments.
• Ability to work independently with minimal supervision.
• Ability to frequently lift up to 50 pounds and use team-lift assistance for heavier items.
• Ability to walk for long periods throughout large facilities and/or stand in one area for long periods.
• Excellent verbal communication skills and a positive attitude and mindset.
• Ability to understand processes and concepts involving the use of various technologies.
• Must be at least 18 years old and able to pass a background check and drug screening.
• Ability to work within Red Stag Fulfillment’s mission and core values.
• English proficiency required.

Nice To Haves

• Two years of warehouse experience.
• Basic knowledge or experience in a warehouse or manufacturing environment.
• Bilingual Spanish and English.
• Attention to detail in a fast-paced environment.
• Self-motivated and goal-oriented, personally and professionally.
• Ability to work harmoniously and contribute value within a diverse team.
• Willingness to learn the warehouse management system.
• Ability to troubleshoot problems and correct them using fact-based solutions.
• Strong problem-solving skills.

Responsibilities

• Process tickets in Team Support.
• Update clients weekly about damaged inventory until a resolution is found.
• Perform client projects to receive returns as new inventory.
• Assist with projects to prepare items for recycling or disposal.
• Help processors follow returns SOPs and assist with exceptions.
• Maintain ongoing communication with clients to resolve issues outside the SOP.
• Determine effective ways to answer client or customer questions.
• Work with team members and other departments to find appropriate solutions.
• Support process flow, troubleshoot obstacles, and ensure processes and procedures are met.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed