Warehouse Specialist - DCA

SwiftX•Hyattsville, MD

About The Position

The Warehouse Specialist supports daily warehouse operations, including sorting, loading, and unloading, while ensuring compliance with company standards. The role oversees warehouse activities and regional fleet operations, manages task distribution and cost control, and works to optimize collection models and processes. It also involves coordinating with internal teams and external partners, handling daily operations and emergency responses, and improving service quality through quality assurance, performance monitoring, staff recruitment, onboarding, and training. Supervisors oversee different tasks, and on-the-job training is provided through a rotational approach.

Requirements

  • Bachelor’s degree or equivalent.
  • Bilingual Mandarin required.
  • At least 1 year of experience in last-mile or 3PL warehousing and logistics.
  • Available to work flexible hours, including weekends and holidays if needed.
  • Strong leadership, analytical, and decision-making skills.
  • Able to perform under pressure in fast-paced environments.

Responsibilities

  • Assist with daily warehouse operations, including sorting, loading, and unloading.
  • Ensure warehouse operations comply with company standards.
  • Develop and enforce quality assurance protocols.
  • Monitor performance and drive continuous improvement.
  • Oversee warehouse activities to promote consistency and reliability.
  • Conduct daily control meetings and performance reviews.
  • Recruit qualified staff and provide onboarding.
  • Design training to improve service quality.
  • Oversee regional fleet operations, task distribution, and cost control.
  • Optimize collection models and processes.
  • Coordinate with internal teams and external partners.
  • Handle daily operations and emergency responses.

Benefits

  • $20–$25 per hour plus bonus
  • 7 PTO days
  • 5 paid sick leave days
  • 6 paid holidays
  • 401(k) with 100% matching up to 2%
  • 50% medical insurance
  • 100% dental and vision insurance
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