Warehouse Specialist - DCA

SwiftX Inc.•Hyattsville, MD

10d•$48,000 - $70,000

About The Position

The Warehouse Specialist supports daily warehouse operations and oversees activities to ensure consistent, reliable service and compliance with company standards. The role includes quality assurance, performance monitoring, continuous improvement, staff recruitment and onboarding, training, and regional fleet operations. The specialist coordinates with internal teams and external partners, optimizes collection models and processes, and handles daily operations and emergency responses. The position requires bilingual Mandarin and availability to work flexible hours, including weekends and holidays if needed. On-the-job training is provided through a rotational approach, with different supervisors overseeing various tasks.

Requirements

Bachelor’s degree or equivalent.
Bilingual Mandarin required.
Minimum of 1 year of experience in last-mile or 3PL warehousing and logistics-related work.
Strong leadership, analytical, and decision-making skills.
Ability to perform under pressure in a fast-paced environment.
Availability to work flexible hours, including weekends and holidays if needed.

Responsibilities

Assist with daily warehouse operations, including sorting, loading, and unloading, while ensuring compliance with company standards.
Develop and enforce quality assurance protocols.
Monitor performance and drive continuous improvement.
Oversee warehouse activities to promote consistency and reliability.
Conduct daily control meetings and performance reviews.
Recruit qualified staff and provide onboarding.
Design training to improve service quality.
Oversee regional fleet operations, task distribution, and cost control.
Continuously optimize collection models and processes.
Coordinate with internal teams and external partners.
Handle daily operations and emergency responses.