Warehouse Solutions Coordinator

WSI • Columbus, OH

15h

About The Position

The Warehouse Solutions Coordinator is the first line of defense at WSI ShippingTree’s fulfillment center for examining and solving problems and communicating updates, findings, and resolutions to internal teams and external customers. The role also monitors special projects and provides ongoing project updates to customers. Collaboration with stakeholders and effective communication are key. This is a full-time hourly position reporting to the Facility Manager.

Requirements

• Excellent knowledge of inventory control, the pick/pack process, and the inbound process.
• Ability to respond in a timely manner through communication channels such as email, phone, and Slack.
• Ability to communicate effectively in writing and by phone.
• Ability to describe problems and resolutions.
• Proficiency with Microsoft Office.
• Collaborative approach, good problem-solving skills, and high attention to detail.
• Ability to sit for extended periods through hot and cold temperatures.
• Willingness and ability to safely lift up to 60 pounds and slide, push, or pull cases up to 150 pounds.
• Ability to wear company-provided personal protective equipment (PPE).

Nice To Haves

• Two or more years working in a fulfillment operation and with a warehouse management system.
• Bilingual in English and Spanish.

Responsibilities

• Communicate with customers and internal teams regarding exceptions and special projects.
• Act as the site-level first responder and communicate within one hour during the business day.
• Promptly provide information to customers and internal stakeholders.
• Address exceptions and provide updates on special projects.
• Build trust and partnerships with customers and internal teams, including customer service and IT.
• Identify and solve problems and provide process improvements and solutions.
• Track exceptions in a log to identify and monitor trends.
• Monitor inventory health and status by completing counts as required.
• Foster a safe, positive, inclusive, and equitable work environment.

Benefits

• Competitive wages and opportunities for advancement.
• Medical, dental, vision, critical illness, accident, and flexible spending plans.
• Company-paid short- and long-term disability, life insurance, and employee assistance plans.
• Company-paid paid time off (PTO), sick leave, and holiday pay.
• Retirement 401(k) plan with discretionary employer match and profit sharing.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed