Warehouse Solutions Coordinator

WSI (Warehouse Specialists, LLC) • Whitehall, OH

1d

About The Position

The Warehouse Solutions Coordinator is the first line of defense at WSI ShippingTree’s fulfillment center for examining and solving problems and actively communicating with internal teams and external customers about updates, findings, and resolutions. This position monitors special projects and provides ongoing project updates to customers. Collaboration with stakeholders and effective communication are key to the role. This is a full-time hourly position reporting to the Facility Manager.

Requirements

• Excellent knowledge of inventory control, the pick/pack process, and the inbound process.
• Respond in a timely manner through communication channels such as email, phone, and Slack.
• Communicate effectively in writing and by phone.
• Describe problems and resolutions.
• Proficiency with Microsoft Office.
• Collaborative approach, good problem-solving skills, and high attention to detail.

Nice To Haves

• At least 2 years of experience working in a fulfillment operation and with a warehouse management system.
• Bilingual in English and Spanish.

Responsibilities

• Communicate with customers and internal teams regarding exceptions and special projects.
• Act as the site-level first responder and communicate within one hour during the business day.
• Provide information promptly to customers and internal stakeholders.
• Address exceptions and provide updates on special projects.
• Build trust and partnerships with customers and internal teams, such as customer service and IT.
• Identify and solve problems, and provide process improvements and solutions.
• Track exceptions in a log to identify and monitor trends.
• Monitor inventory health and status by completing counts as required.
• Foster a safe, positive, inclusive, and equitable work environment.

Benefits

• Competitive wages and opportunities for advancement.
• Medical, dental, vision, critical illness, accident, and flexible spending plans available.
• Company-paid short- and long-term disability, life insurance, and employee assistance plans.
• Company-paid paid time off (PTO), sick leave, and holiday pay.
• Retirement 401(k) plan with discretionary employer match and profit sharing.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed