Warehouse Site Manager

Capstone Logistics, LLC • Hurricane, NC

3d • Onsite

About The Position

Capstone is seeking a Warehouse Site Manager to lead the daily operation of a warehouse site in Hurricane, West Virginia. The manager oversees the warehouse crew and unloading services for clients, prioritizing safety, operational efficiency, customer service, and accountability. The role includes managing staffing, budgets, reports, payroll administration, and day-to-day customer and associate issues.

Requirements

• At least 3 years of management and leadership experience in an industrial setting.
• Ability to train, coach, and mentor warehouse associates.
• Strong organization and prioritization skills.
• Ability to perform multiple tasks simultaneously.
• Ability to make decisions, solve problems, prioritize assignments, and direct the workforce in a changing warehouse environment.
• Ability to manage budgets, read and interpret P&L statements, and prepare related management reports.
• Intermediate PC skills, including knowledge of Excel, Word, Outlook, and PowerPoint.
• Strong aptitude for estimating rates and performing mental addition and subtraction while multitasking.
• Excellent interpersonal communication, leadership, and customer service skills.
• Proven track record supervising warehouse employees, including hiring, training, and termination.
• Proven experience providing high levels of customer service to internal and external customers.
• Must be flexible with shift start times and workdays, including weekends and holidays.

Nice To Haves

• Warehousing, logistics, supply chain, or third-party experience preferred.
• A BS/BA degree or an associate degree with equivalent experience is a plus but not required.

Responsibilities

• Run the site with safety and efficiency as priorities.
• Communicate daily with associates about service levels, accountability, pay, and performance.
• Create daily work logs and transmit them to corporate.
• Audit daily labor and billing reports.
• Ensure customer needs are met each day.
• Document and resolve customer service and associate issues daily.
• Ensure associates follow Capstone policies, work rules, and safety rules.
• Hold weekly safety meetings and ensure associate participation.
• Assist with managing site and departmental budgets.
• Schedule associate shifts based on customer requirements.
• Interview, hire, and train new associates.
• Supervise timely and accurate data entry for services performed.
• Complete daily closeout, including cash balancing, data uploads, and payroll record administration in accordance with company policies and standard operating procedures.

Benefits

• Quarterly and annual bonus incentives based on operational performance.
• Medical, dental, vision, life, short-term disability, and long-term disability benefits after 30 days.
• 401(k).
• Paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed