Warehouse Shipping Coordinator

Glanbia•Clovis, NM

About The Position

The Warehouse Shipping Coordinator monitors the smooth flow of shipping and performs warehouse and shipping functions in SAP. The role coordinates loads for cheese and whey production, works with laboratory staff to confirm products are released for allocation, and works with sales to ensure loads are allocated at least 24 hours in advance. The coordinator is responsible for accurate shipment of products and customer paperwork, maintains records and required documentation, receives and directs calls, and inspects incoming trucks. The role also supports compliance with good manufacturing practices, applicable food safety requirements, and occupational safety and health standards. The coordinator is expected to uphold Glanbia’s values by communicating collaboratively and transparently, supporting process improvements, assisting with training, taking ownership of customer requests, meeting performance metrics, and keeping current on products and processes. The position may involve moderate physical activity, exposure to moving mechanical parts and cold temperatures, and minimal local travel. The employee must perform the essential duties safely and accurately, with or without reasonable accommodation.

Requirements

Ability to write reports, business correspondence, and procedure manuals.
Ability to present information effectively and respond to questions from managers, clients, customers, and the general public.
Ability to perform arithmetic with whole numbers, fractions, and decimals, calculate rates, ratios, and percentages, and interpret bar graphs.
Ability to interpret written, oral, diagrammatic, or schedule-based instructions.
General understanding of export requirements and policies.
Ability to provide leadership through example and sharing knowledge and skills.
Good understanding of OSHA, USDA, HACCP, loss control, and safety policies and practices.
Excellent attendance and safety record.
Ability to calculate correct percentages of product types for blends using existing recipes or formulas.
Ability to solve practical problems involving concrete variables and limited standardization.
Ability to prioritize tasks, handle multiple projects simultaneously, and delegate assignments.
Proficient personal computer skills, including email, record keeping, routine database activity, word processing, spreadsheets, and graphics.
Ability to lift and carry items weighing up to 50 pounds.
Manual dexterity to reach and handle items, work with fingers, and perceive attributes of objects and materials.
Ability to judge distances and spatial relationships.

Nice To Haves

Associate degree preferred.
Desire to grow with the company.

Responsibilities

Maintain paperwork required for reporting, auditing, accounting, customer, and legal requirements.
Perform warehouse and shipping-related functions in SAP.
Allocate loads for cheese and whey production.
Work with laboratory staff to ensure products are released for allocation.
Work with sales to ensure all loads are allocated at least 24 hours in advance.
Ensure products are shipped accurately and customer paperwork is correct.
Receive and direct incoming calls.
Inspect incoming trucks.
Maintain records in accordance with good manufacturing practices and applicable local and state requirements.
Utilize GPS processes, drive zero losses, and uphold Southwest Cheese non-negotiables.
Comply with applicable occupational safety and health standards, rules, regulations, and orders.
Comply with food safety regulations and mandates, including FSMA, Safe Quality Foods, FDA, and the Pasteurized Milk Ordinance.
Research issues and incidents collaboratively with internal teams, business partners, and customers using professional, honest, and transparent communication.
Work with internal and external teams to implement process or procedural improvements that eliminate non-value-added activities and drive business value.
Assist with training new team members and facilitate or oversee training and standard operating procedure reviews.
Proactively support customer needs, meet or exceed SLA timelines, and take ownership of customer requests.
Meet or exceed role performance metrics and keep knowledge of products, product changes, processes, and services current.
Perform other duties as assigned.
Comply with safety policies, practices, and procedures and report unsafe activities to a supervisor or Human Resources.
Participate in proactive team efforts to achieve departmental and company goals.