Warehouse Operator

DSV•Indianapolis, IN

5d•Onsite

About The Position

A Warehouse Operator coordinates and completes shipments of goods between DSV and its clients. The role involves coordinating with off-site logistics locations, suppliers, and vendors to meet deadlines and track shipments; processing orders; and ensuring shipment schedules are met. The operator may develop operational reports, dispatch requests to transportation providers, and serve as a customer-service contact. The role ensures client transactions are completed accurately and delivered. The operator performs assigned warehouse activities, follows DSV Air & Sea work instructions and procedures, and supports performance, safety, quality, leadership, and customer-service objectives. Work includes safely handling inbound and outbound freight, operating forklifts and other material-handling equipment, verifying shipments and paperwork, and maintaining a clean, safe, and orderly facility and work area. The position is based at DSV’s S. Hoffman Road location in Indianapolis, Indiana, in a warehouse environment with changing temperatures. Expected hours are Monday through Friday, 8 a.m. to 5 p.m., subject to business needs; evenings, weekends, holidays, and overtime may be required.

Requirements

Forklift experience.
Basic mathematical skills to verify inventory, order accuracy, and other quality-driven initiatives.
Ability to work with minimal supervision.
Detail-oriented and organized, with the ability to manage multiple priorities effectively.
Effective interpersonal skills and oral and written communication skills.
Strong customer-service skills.
Proficiency with basic MS Office applications.
Ability to lift, bend, stoop, reach, and climb.
Ability to lift up to 40 pounds.
Ability to operate material-handling equipment.
Ability to stand for several hours per day as required by the job.
English language skills are preferred for reading, writing, and verbal communication.

Nice To Haves

At least three years of relevant customer-service and logistics experience, or an equivalent combination of education and experience.
Material Handling Certification.
Dangerous Goods Qualification.
Forklift Operation and Certification.
Some experience with Warehouse Management Systems.

Responsibilities

Perform daily activities for an assigned shift, area, or function.
Follow warehouse work instructions for receiving, labeling, storing, shipping, and value-added services in accordance with DSV Air & Sea policies and procedures.
Meet company objectives for performance, safety, quality, leadership, and customer service.
Work with the supervisor, warehouse manager, and freight-forwarding teams to identify ways to improve or enhance client service.
Safely unload inbound shipments and move products to the correct destinations; stage, stack, and load merchandise in appropriate areas.
Move products from staging or unloading areas to the correct loading door and assigned trailer, and ensure trailers are secured and chocked before entry.
Load and unload products using appropriate handling techniques; segregate, check, and stage inbound products correctly.
Verify that the driver, trailer, and bills correspond to the carrier and location; count freight with the driver, follow requirements, load trailers for safe transit, and obtain required driver signatures.
Perform forklift activities as required.
Label, sort, wrap, pack, and repack products as needed.
Maintain a clean, safe facility and an organized, orderly desk or office area.
Perform other duties as assigned.