Warehouse Operator

DSV•Miami, FL
•$19 - $23

About The Position

The Warehouse Operator creates, coordinates, and completes shipments of goods between the company and its clients. The role coordinates with off-site logistics locations, suppliers, and vendors to meet deadlines and track shipments, processes orders, and ensures shipment schedules are met. The operator may develop and maintain operational reports, act as a customer-service contact, ensure accurate and timely client transactions, and dispatch requests to transportation providers. The role performs warehouse activities within an assigned shift, area, or function, following DSV Air & Sea policies and work instructions for receiving, labeling, storing, shipping, and value-added services. It supports performance, safety, quality, leadership, and customer-service objectives, and works with supervisors, warehouse managers, and freight-forwarding teams to improve service. Work takes place in a warehouse environment with changing temperatures and requires physical handling of freight and material-handling equipment.

Requirements

  • Forklift experience.
  • Basic mathematical skills to verify inventory, order accuracy, and other quality-driven initiatives.
  • Ability to work with minimal supervision.
  • Detail-oriented, organized, and able to manage multiple priorities effectively.
  • Effective interpersonal skills and oral and written communication abilities.
  • Strong customer-service skills.
  • Ability to lift, bend, stoop, reach, and climb.
  • Ability to lift up to 40 pounds.
  • Ability to operate material-handling equipment.
  • Ability to stand for several hours per day as required by the job.
  • Proficiency in basic MS Office applications.

Nice To Haves

  • At least 3 years of relevant customer-service and logistics experience; an equivalent combination of education and/or experience will be considered.
  • Material Handling Certification.
  • Dangerous Goods Qualification.
  • Forklift Operation and Certification.
  • Some experience with Warehouse Management Systems.
  • English language skills, including reading, writing, and speaking, are preferred.

Responsibilities

  • Perform daily activities for an assigned shift, area, or function.
  • Follow warehouse work instructions and DSV Air & Sea policies for receiving, labeling, storing, shipping, and value-added services.
  • Meet company objectives for performance, safety, quality, leadership, and customer service.
  • Work with supervisors, warehouse managers, and freight-forwarding teams to identify service improvements.
  • Safely unload inbound shipments and move products to the correct destinations; stage, stack, and load merchandise in designated areas.
  • Move products from staging or unloading areas to the correct load door and assigned trailer; ensure trailers are secured and chocked before entry.
  • Load and unload products using appropriate handling techniques; segregate, check, and stage inbound products correctly.
  • Verify that the driver, trailer, bills, carrier, and location correspond; count freight with drivers, follow requirements, load trailers for safe transit, and obtain required signatures.
  • Perform forklift activities as required.
  • Label, sort, wrap, pack, and repack products as needed, and maintain a clean and safe facility.
  • Maintain an organized desk and office area.
  • Perform other duties as assigned.
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