Warehouse Operator Specialist

DSV•Tulsa, OK

5d•Onsite

About The Position

The Warehouse Operator Specialist (described in the position summary as the Inventory Lead) operates material handling equipment (MHE) to move, locate, relocate, stack, and count goods, and enters computer data for receipts, shipments, and inventory maintenance. The role assists the supervisor or manager in maintaining facility quality standards and oversees inventory associates and other staff functions. Associates are expected to meet performance, safety, and quality objectives and comply with corporate and site-specific policies. The position coordinates inventory activities, including cycle counts, discrepancy reconciliation, error-report corrections, transaction review, inventory reporting, and physical inventory. It also supports associate training and relations, warehouse safety and quality audits, communications and operational reporting, startup meetings, team development, and coordination with management to meet daily objectives and customer demands. Other duties may be assigned. The role is based at DSV’s East 27th Street North location in Tulsa, Oklahoma. It requires work in warehouse temperatures that may range from mild to moderate during warmer and colder months. The work environment usually has low to moderate noise; exposure to fumes, airborne particles, and toxic or caustic chemicals is rare. Flexible schedules, including nights and weekends, and overtime may be required according to operational needs.

Requirements

High school diploma or GED.
At least 1 year of experience in a logistics, distribution, or relevant environment.
Ability to operate material handling equipment.
Satisfactory completion of a forklift training program.
Basic computer skills, including use of RF scanners and WMS functions.
English reading, writing, and verbal communication skills.
Basic to intermediate math skills to verify product quantities, count inventory, and perform related duties.
Strong attention to detail and accuracy, with the ability to complete tasks in a timely manner.
Ability to perform duties with minimal supervision or guidance.
Ability to adapt to change and work in a stimulating, fast-paced environment.
Ability to work in warehouse temperatures that range from mild to moderate during warmer and colder months.
Ability to meet the stated physical demands, including lifting, carrying, pushing, and pulling 21–50 pounds; reaching above the shoulder and outward; squatting or kneeling; frequent bending; and constant walking and standing.

Nice To Haves

1–3 years of experience working in an inventory department.
1–3 years of forklift experience.
Current or prior material handling equipment certification.

Responsibilities

Operate material handling equipment to move, locate, relocate, stack, and count goods.
Enter computer data for receipts, shipments, and inventory maintenance.
Delegate work and responsibilities to subordinates and oversee scheduled shifts and inventory staff.
Analyze daily and directed cycle counts and reconcile discrepancies between physical counts and perpetual records.
Audit daily error reports and make corrections as necessary.
Generate monthly Warehouse Management System reports showing monthly and year-to-date cycle-count dollar variances.
Analyze material in/out transactions for validity against product structure.
Report miscellaneous receipts and issues and take corrective action as appropriate.
Lead distribution activities for physical inventory.
Use the online Inventory Audit Trail to research issues and support corrective action.
Prepare monthly reports on major problems and project or assignment updates.
Perform other assigned duties, including in-transit reporting and shipping adjustments.
Assist with associate relations and training.
Audit the warehouse daily for safety, security, and quality compliance; maintain an orderly work area and promote safety.
Communicate with DSV representatives and clients when required; prepare corrective or preventive actions, operational reports, attendance follow-ups, counseling memos, and evaluations.
Assist with daily startup meetings, encourage associate feedback and teamwork, support associate development, coordinate daily objectives with management, and report operational issues.
Communicate and motivate associates, ensure company rules are followed, provide management with labor and equipment needs, and develop team leaders.
Assist leadership as needed and participate in cross-training activities, including providing backup support to other departments.
Work overtime as dictated by business needs.