About The Position

DSV is seeking a Warehouse Operator Specialist - Inventory for their Solutions division. This full-time role is responsible for leading and training a group of individuals while meeting or exceeding Service Level Agreement (SLA) and Key Performance Indicator (KPI) expectations. The position maintains the effective execution of picking, receiving, inventory cycle counting, and returns on a daily basis. The work environment is a fast-paced warehouse where the individual will follow established processes and procedures, using good judgment to handle floor-level challenges. The role requires maintaining productivity, accuracy, and team accountability throughout the shift. The Specialist interacts daily with inventory associates, providing direct guidance and hands-on support, reports to the Inventory Manager, and collaborates with fellow Team Leads and other departments to ensure smooth operations and workflow efficiency.

Requirements

  • Previous experience in inventory, warehouse, or supply chain environment preferred
  • Strong working knowledge of inventory management systems and spreadsheets
  • Ability to work independently and make sound decisions on the floor
  • Detail oriented with strong organizational skills
  • Proven ability to lead and motivate a team of associates
  • Strong communication skills
  • Proactive and solutions oriented mindset
  • Ability to thrive in a fast paced environment
  • Comfortable working across shifts and collaborating with cross functional teams.
  • Ability to stand, walk, and move throughout the facility for extended periods
  • Ability to lift up to 30-50 lbs as needed.
  • Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests.

Responsibilities

  • Lead and mentor a team of inventory associates, ensuring daily tasks are completed accurately and on time
  • Monitor and drive team performance to ensure SLA and KPI targets are consistently met
  • Oversee and actively participate in picking, receiving, cycle counting, and returns processes
  • Identify inventory discrepancies and resolve them accurately and in a timely manner
  • Train and onboard new associates on processes, systems, and standard operating procedures
  • Communicate daily updates, challenges, and team performance to the Inventory Manager
  • Coordinate with fellow Team Leads across shifts to ensure smooth handoffs and operational continuity
  • Collaborate regularly with other departments to support cross functional needs and maintain workflow efficiency
  • Maintain inventory accuracy by conducting regular cycle counts and reconciling variances
  • Ensure all associates are following safety protocols and company policies at all times
  • Monitor attendance, productivity, and associate performance and escalate concerns to management as needed
  • Assist in developing and implementing process improvements to increase efficiency and accuracy
  • Support the team in adapting to changing priorities and operational needs
  • Maintain a clean, organized, and safe work environment throughout the shift
  • Serve as the first point of contact for associates when issues or questions arise on the floor.

Benefits

  • Eligibility for benefits offerings, including coverage options and plan details, available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.
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