Warehouse Operations Team Lead

GEODIS•Stoughton, MA

About The Position

GEODIS is a global third-party logistics provider that supports the movement of goods and supply chains for major brands and manufacturers. The Warehouse Operations Team Lead directs warehouse employees for one or more accounts and leads a team of 5–10 material handlers responsible for receiving, picking, and processing orders. The role uses operational metrics to identify improvement opportunities and develops actionable plans to improve business performance. It also trains team members to meet safety, quality, and productivity goals; coordinates contract-carrier dispatch; and resolves operational issues during the day. The position includes hands-on warehouse duties such as unloading and moving inbound freight to storage, preparing product for shipment, and efficiently picking orders to customer and company standards. The stated duties are considered essential functions. Employees must be able to perform them with or without reasonable accommodation; reasonable accommodations may be made for individuals with disabilities.

Requirements

  • High school diploma or GED equivalent.
  • 2 to 4 years of related experience and/or training, or an equivalent combination of education and experience.
  • Experience with warehouse equipment.
  • Experience with Microsoft Office, including Excel.
  • Ability to read and interpret simple instructions, short correspondence, and memos.
  • Ability to write simple reports and correspondence.
  • Ability to apply common-sense understanding to carry out written, oral, or diagrammed instructions.
  • Ability to perform essential job functions with or without reasonable accommodation.

Nice To Haves

  • Experience with a Stand Up Forklift, preferably.
  • Synapse training.

Responsibilities

  • Track employee hours in the account and provide feedback.
  • Lead a team of 5–10 warehouse material handlers in receiving, picking, and processing daily orders.
  • Use operational metrics to identify areas for improvement and create actionable business improvement plans.
  • Train material handlers to meet safety, quality, and productivity goals.
  • Foster positive working relationships with the warehouse team, contract carriers, and driver helpers.
  • Manage dispatch of contract carriers and resolve issues throughout the day.
  • Direct employees for one or more warehouse accounts.
  • Unload inbound freight and move products safely and efficiently to storage locations.
  • Pull and prepare products for shipment, ensuring the correct number and type of products are loaded.
  • Perform picking duties efficiently in accordance with customer and company standards.

Benefits

  • Payday access to earnings on demand.
  • Telemedicine at no cost from day one.
  • Healthcare, dental, and vision plan options at affordable costs after a short waiting period.
  • Paid holidays and time off.
  • Short-term disability.
  • New parent leave.
  • GEODIS Compassion Fund one-time grants for teammates experiencing unexpected catastrophes.
  • Volunteer opportunities and opportunities to donate to the GEODIS Foundation or GEODIS Compassion Fund.
  • Employee Resource Groups and other opportunities to participate in an inclusive culture.
  • Some jobs offer bonus opportunities.
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