Warehouse Operations Team Lead

GEODIS Career•Stoughton, MA

About The Position

The Warehouse Operations Team Lead directs a team of 5–10 warehouse material handlers supporting one or more accounts. The role oversees daily receiving, picking, order processing, and shipping activities; tracks employee hours; manages contract-carrier dispatch and resolves issues; and uses operational metrics to identify improvements. The Team Lead trains employees and supports performance goals for safety, quality, and productivity while fostering positive working relationships with warehouse teams, contract carriers, and driver helpers. The position also involves unloading and moving inbound freight to storage locations, and pulling and preparing products for shipment while ensuring the correct quantities and product types are loaded. Duties are described as essential functions and may be performed with or without reasonable accommodation.

Requirements

High school diploma or GED, or equivalent.
2 to 4 years of related experience and/or training, or an equivalent combination of education and experience.
Experience with warehouse equipment.
Experience with Microsoft Office, including Excel.
Ability to read and interpret simple instructions, short correspondence, and memos.
Ability to write simple reports and correspondence.
Ability to apply common-sense understanding to carry out instructions provided in written, oral, or diagram form.

Nice To Haves

Experience with a Stand Up Forklift is preferred.
Synapse training is preferred.

Responsibilities

Track employee hours in the account and provide feedback.
Lead a team of 5–10 warehouse material handlers receiving, picking, and processing orders daily.
Use operational metrics to identify improvement areas and develop actionable plans to improve the business.
Train material handlers to meet safety, quality, and productivity goals.
Foster positive working relationships with the warehouse team, contract carriers, and driver helpers.
Manage contract-carrier dispatch and resolve issues throughout the day.
Direct employees for one or more warehouse accounts.
Unload and move inbound freight to storage locations safely and efficiently.
Pull and prepare products for shipment, ensuring the exact number and type of product is loaded.
Perform picking duties efficiently while meeting customer and company standards.

Benefits

Fair pay; some jobs include bonus opportunities.
Access to earnings on demand, with payday available early.
Free telemedicine access from day one.
Healthcare, dental, and vision options at affordable costs after a short waiting period.
Paid holidays and time off.
Short-term disability.
New parent leave.
GEODIS Compassion Fund one-time grants for teammates experiencing unexpected catastrophes.
Opportunities for community volunteering and involvement with the GEODIS Foundation or GEODIS Compassion Fund.
Career growth and promotion opportunities.
Supportive, inclusive work environment and Employee Resource Groups.