YourLiebherrCareer: Warehouse Operations Manager

Liebherr•Tupelo, MS

1d•Onsite

About The Position

The Warehouse Operations Manager coordinates, directs, and manages daily warehouse activities, ensuring proficiency across warehouse operations. The role oversees workflows, staffing schedules, inventory accuracy, safety and compliance, operating expenses, productivity, and service quality. The manager works with Warehouse Operations Supervisors and other organizational teams to meet customer deadlines and continuously improve warehouse processes and performance. The position is based at Liebherr Logistics USA, Co in Tupelo, Mississippi. Applicants must apply through the online career portal and be legally authorized to work in the United States without current or future sponsorship.

Requirements

Associate's or bachelor's degree and six years of warehouse or distribution center experience, or an equivalent combination of education and at least eight years of experience.
At least two years in a supervisory or management role.
Excellent leadership, communication, and organizational skills.
Strong problem-solving skills and ability to manage multiple priorities.
Ability to obtain and maintain a valid driver license and passport.
Legally authorized to work in the United States without current or future sponsorship.

Nice To Haves

Experience with Lean, Six Sigma, or continuous-improvement certifications.
ERP/WMS experience, such as SAP, Oracle, Manhattan, Blue Yonder, or NetSuite.
Forklift certification or working knowledge of powered industrial equipment.
Knowledge of OSHA and DOT compliance standards.
Knowledge of 6S methodology and INCOTERMS, including ability to generate shipping documentation such as Colli Lists and bills of lading.

Responsibilities

Maintain and ensure proper use of ERP and WMS systems for sales, purchase receipts, shipping, and redistribution transactions.
Analyze warehouse workload, estimate worker hours, and create schedules for Receiving, Warehouse, Shipping, and dealer needs.
Coordinate with other departments to meet customer deadlines.
Develop and implement measures to improve employee efficiency, equipment performance, and service quality.
Adapt warehouse processes and configuration to changes in product lines and WMS technology.
Promote a positive, accountable, collaborative, high-performance culture focused on continuous improvement.
Promote warehouse safety in accordance with OSHA regulations and company standards; conduct safety audits, investigations, and corrective-action reviews.
Ensure compliance with company policies, environmental requirements, and regulatory standards; lead emergency preparedness and warehouse risk management activities.
Ensure contractors and visitors follow company safety standards in warehouse facilities.
Oversee inventory accuracy through cycle counts, audits, variance root-cause analysis, and corrective actions; ensure accurate warehouse documentation and inventory adjustment records.
Manage daily workflow with Warehouse Operations Supervisors and ensure warehouse employees are proficient and properly trained.
Apply 6S practices and ensure knowledge of INCOTERMS and shipping documentation, including Colli Lists and bills of lading.
Manage warehouse operating expenses and labor budgets; monitor productivity and costs against targets and identify cost-reduction and efficiency opportunities while maintaining service quality.
Lead continuous cycle counting and annual sample inventory counts.
Establish, monitor, and report KPIs for inventory and order accuracy, on-time shipping, productivity, labor utilization, and safety.
Create corrective-action plans and continuous-improvement initiatives to address performance gaps and achieve operational targets.
Direct, coordinate, and evaluate the Warehouse Operations team, including at least four direct reports.
Interview, hire, train, assign, and direct employees; appraise performance; reward and discipline employees; address complaints and resolve problems.
Travel domestically and internationally up to 5% of the time.
Obtain and maintain a valid driver license and passport.