Warehouse Operations Manager

Ruan Transportation Management Systems•Locust Grove, GA

About The Position

The Warehouse Operations Manager manages and coordinates storage and distribution activities to maximize facility utilization, and is responsible for the overall management, administration, and evaluation of warehouse operations. The role is ultimately accountable for business retention, revenue growth, and customer satisfaction. The manager leads the warehouse team, develops operational strategies and performance targets, oversees warehouse procedures and financial performance, and builds relationships with internal and external customers. The role also directs continuous improvement and implementation of new systems, processes, procedures, technology, and compliance initiatives while promoting a positive safety environment. Schedule: Monday–Friday, 7:00 a.m.–5:00 p.m.

Requirements

Bachelor’s degree in Business, Transportation, Logistics, Manufacturing, or Engineering.
10 or more years of experience managing and leading teams, primarily in manufacturing and/or warehousing environments.
Demonstrated problem-solving, team-building, and decision-making ability.
Strong leadership and staff development experience, including development, coaching, and overall management.
Excellent communication skills and ability to maintain and develop solid working relationships with onsite customers and team members.

Nice To Haves

Direct experience in process improvement using Lean or Six Sigma methods is strongly desired.
Experience with system integration and/or implementation and working knowledge of TMW, SAP, OTM, or Red Prairie software is preferred.

Responsibilities

Supervise and develop the team through communication, recruiting, training, coaching, counseling, performance appraisal, recognition, development, and succession planning, in accordance with organizational policies and applicable laws.
Develop and implement strategies to meet operational and financial performance expectations, and direct execution of KPI targets against customer and company goals.
Administer procedures for receiving and shipping verification, materials handling and disposition, and maintaining current warehouse inventory.
Manage the financial performance of the warehouse or assigned areas and identify and implement revenue growth and cost-saving efficiencies.
Work with Warehouse Supervisors and direct reports to prepare an annual operating budget that supports staff, customer service, and targeted return on investment.
Build relationships with internal and external customers, represent Ruan management to customers, and collaborate on solutions.
Grow business and profitability with new and existing customers, including visiting prospective customers with the sales team as an operations representative.
Direct and monitor continuous improvement; plan and direct implementation of systems, processes, procedures, technology, and compliance initiatives.
Ensure effective workflows and communications processes.
Promote a positive safety attitude and environment in warehouse operations.