Warehouse Operations Manager

Spreetail • Nanticoke, PA

11d • Hybrid

About The Position

Spreetail is seeking a Fulfillment Center Operations Manager to lead its fulfillment operation in Nanticoke, Pennsylvania. The role is focused on building leaders and high-performance teams while owning end-to-end site performance across safety, inbound processing, inventory control, and outbound distribution. The manager will partner with executive supply chain leadership to improve order cycle time, on-time delivery, and fulfillment accuracy.

The role drives day-to-day fulfillment execution across safety, quality, speed, and cost; establishes and improves standard operating procedures; and applies continuous-improvement methods to reduce waste and build scalable workflows. It includes coaching and developing managers and frontline leaders, planning labor and capacity to address changing volumes and shipping cutoffs, and collaborating with inventory, transportation, maintenance, facilities, and safety teams. The manager also leads site safety and employee engagement.

Spreetail describes its Work Your Way approach as allowing eligible employees to choose where they work most effectively each week, with quarterly corporate-team gatherings in Lincoln. Applicants must reside in an eligible state to qualify. The posting also describes paid time off, paid parental leave, medical, dental, and vision plans, telehealth and mental health resources, and paid time off for community service.

Requirements

• At least 5 years of progressive leadership experience in high-volume e-commerce fulfillment, automated distribution centers, or modern manufacturing environments.
• Demonstrated experience leading large, multi-tiered teams, including 100 or more hourly team members and direct supervisory staff, across multiple shifts or facilities.
• Proficiency with Warehouse Management Systems, labor tracking systems, and data analytics tools such as Excel, Tableau, or Power BI.
• Strong analytical problem-solving skills and ability to diagnose root causes and make real-time, data-driven decisions.
• Exceptional communication skills, including delivering constructive feedback, navigating difficult conversations, and advocating to executive leadership.
• Adaptability in rapid-growth environments with changing operational priorities and volume demands.

Nice To Haves

• Experience assessing operational talent, conducting structured interviews, and building resilient leadership benches.
• Experience with Lean, Kaizen, or 5S methodologies.

Responsibilities

• Drive day-to-day fulfillment execution and performance across safety, quality, speed, and cost metrics.
• Institutionalize, refine, and champion standard operating procedures.
• Use Lean, Kaizen, or 5S methodologies to identify bottlenecks, reduce waste, and develop scalable fulfillment workflows.
• Coach and develop Area Managers, Operations Managers, and frontline leads; establish career paths and conduct performance reviews.
• Direct predictive workforce management and shift planning to balance changing volumes, peak seasons, freight intake, and carrier cutoffs.
• Partner with Inventory Control, Transportation, Maintenance, Facilities, and Safety teams to resolve operational blockers.
• Support warehouse technology and WMS enhancements and coordinate network-wide supply chain initiatives.
• Lead site workplace safety and team member engagement, promoting ownership, open communication, and retention.

Benefits

• Generous vacation policy.
• Paid time off for wedding week.
• Paid parental leave and support for parents of growing families.
• Affordable medical, dental, and vision plans with coast-to-coast coverage.
• Free telehealth and on-demand mental health resources.
• Paid time off for community service.
• Annual milestone recognition, with potential gifts, swag store credit, or donations to a nonprofit.
• Spreetail Spotlight Awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed