Warehouse Operations Manager

ORR Protection•Louisville, KY

10d•Onsite

About The Position

The Warehouse Operations Manager is an in-person role based in Louisville, KY responsible for leading efficient, safe, and accurate warehouse and distribution operations. This role supports inventory flow, supply chain performance, and reliable service while partnering with warehouse staff, Purchasing, Operations, vendors, and logistics partners.

Requirements

5+ years of experience in warehouse, distribution, logistics, or related operations, required
2+ years of experience leading or supervising warehouse employees, required
Experience with inventory management, receiving, shipping, and order fulfillment processes, required
Experience using an ERP, warehouse management system (WMS), or similar inventory system, required
Proficiency with Microsoft Office, including Excel, required
Strong knowledge of warehouse, inventory, distribution, and logistics operations.
Strong leadership and people management skills with the ability to coach, develop, and hold employees accountable.
Knowledge of warehouse safety practices and applicable workplace safety requirements.
Ability to manage inventory controls, cycle counts, and physical inventories with a high degree of accuracy.
Strong organizational and time management skills with the ability to manage multiple priorities in a fast-paced environment.
Effective written and verbal communication skills with the ability to collaborate across departments and with external partners.
Strong attention to detail and commitment to accuracy, safety, and operational efficiency.

Nice To Haves

Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, Operations Management, or a related field, preferred
Experience managing warehouse operations in a multi-location or distribution environment, preferred
Experience implementing process improvements, automation, or warehouse optimization initiatives, preferred

Responsibilities

Recruit, train, and manage warehouse staff. Set clear performance expectations, conduct regular reviews, and foster a culture of safety and accountability.
Identify opportunities for automation and process improvement.
Optimize warehouse layout to improve flow and optimize storage capacity.
Manage warehouse associates, monitoring work and ensuring the safe use of warehouse equipment.
Establish warehouse practices and protocols to achieve an efficient warehouse and distribution network.
Set warehouse and team goals in collaboration with company leadership.
Monitor workplace performance and lead training initiatives.
Streamline receiving, picking, packing, and shipping processes to maximize efficiency and reduce operational costs.
Oversee physical inventories, manage cycle counts, and ensure strict accuracy using our ERP.
Enforce safety regulations, maintain facility equipment, and ensure a secure working environment for all employees.
Develop and monitor key performance indicators such as labor costs, order accuracy, on time in full (OTIF), dock to stock time, inventory shrinkage and drive continuous improvement.
Coordinate with freight carriers to negotiate rates, resolve delivery disputes, and ensure timely inbound/outbound logistics.
Generate weekly and monthly operational reports for company leadership, translating floor metrics into financial and strategic insights.
Other duties may be assigned as business needs require.