Warehouse Operations Manager

Natural Essentials • Aurora, OH

2d • Onsite

About The Position

The Warehouse Operations Manager oversees receiving, shipping, warehousing, inventory, and associated systems shared by Natural Essentials, Inc. and Bulk Apothecary at their 160,000-square-foot distribution facility in Aurora, Ohio. This organizational leadership role has responsibility for teams covering manufacturing warehousing, ecommerce warehousing, private-label order picking, shipping, receiving, and inventory. The manager leads approximately 15 employees, including four direct-report managers or supervisors, and is responsible for team selection, performance management, development, safety, and training. The position also drives system-based solutions and continuous improvement across its areas of responsibility.

This is a full-time salaried role scheduled Monday through Friday, between 7:00 a.m. and 4:30 p.m. Some overtime may be required in response to order demand or special projects. The role reports to the Director of Operations.

Requirements

• A bachelor’s degree or equivalent, preferably in Business, Accounting, Distribution, or Supply Chain Management; alternatively, 6–10 years of experience in warehousing, receiving, shipping, inventory, or materials management in a manufacturing or distribution environment, with at least 3 years of supervisory experience.
• Computer proficiency with Microsoft programs, Google programs, inventory management software or ERP/MRP/ERPII systems, and email.
• Experience with retail-chain distribution.
• Strong verbal and written communication skills.
• Strong problem-solving ability and critical-thinking skills.
• Strong spreadsheet software skills.
• Excellent organizational skills.
• Ability to find creative solutions.
• Ability to work well with others and communicate information transparently and effectively.
• Ability to lead, manage, develop, train, and discipline employees.
• Ability to stand, move, and/or walk for more than eight hours per day.
• Ability to occasionally move or lift objects over 60 pounds.

Responsibilities

• Manage the receiving, storage, tracking, and distribution of purchased materials, components, packaging, and finished goods.
• Oversee receiving and inventory system transactions for directly purchased finished goods intended for resale through ecommerce and other sales channels.
• Coordinate timely transfers of raw materials, components, packaging, and other supplies to manufacturing facilities.
• Establish standardized procedures for requesting, picking, verifying, documenting, and transferring materials between warehouse and manufacturing locations.
• Maintain accurate system records of interdepartmental and interfacility inventory transfers.
• Coordinate with Manufacturing Management to anticipate material requirements and support production schedules with adequate material availability.
• Establish material staging and replenishment procedures to minimize production interruptions.
• Oversee retail-client order picking, maintaining weekly ship dates and using established carriers to support on-time delivery.
• Identify and solve problems and continually improve operational efficiency and inventory availability.
• Work across and beyond organizational reporting lines as needed to resolve departmental or inventory issues and improve efficiency or accuracy.
• Maintain and regularly communicate awareness of inbound and outbound shipments and product movement to guide daily organizational activity.
• Manage work-cell coverage across departmental areas, including scheduling employees to meet business needs.
• Plan and coordinate regular inventory cycle counting within company systems.
• Develop and maintain cross-departmental relationships with Purchasing/Supply Chain, Sales and Account Management, Ecommerce Order Fulfillment, and Manufacturing Operations.
• Ensure physical tagging and location accuracy of warehouse bin-picking and full-pallet locations on company property.
• Coordinate regular audits of physical locations within the facility.
• Maintain and enforce a safe working environment.
• Serve as the primary contact for regular tow-motor or motorized-vehicle maintenance and new training.
• Perform additional duties or tasks as required.
• Select, manage performance, develop, train, and ensure the safety of the team and teams within the manager’s reporting structure.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager