Warehouse Operations Manager

GEODIS • Dallas, TX

3d • $95,000 - $105,000

About The Position

The Warehouse Operations Manager establishes and leads procedures for warehouse and distribution center operations, including shipment verification, materials handling and disposition, and inventory accuracy. The role maintains the facility and its equipment, coordinates warehouse activities with other functional areas, and works with customers to address concerns and support customer satisfaction.

The manager oversees safe, compliant, and efficient operations across warehouse areas, equipment, and warehouse management systems. This includes maintaining facility layouts and product placement with engineering, monitoring key performance indicators, mitigating operational barriers, managing staffing and employee development, and handling payroll reporting. The position also manages hiring and performance of supervisory and hourly staff, ensures applicable regulatory certifications are met, and manages the operation's budget and profit and loss. For food accounts, the manager reports food-safety problems to senior management.

Requirements

• Be PC literate and proficient with Microsoft Word, Excel, Outlook, and PowerPoint.
• Be able to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.
• Be able to write reports, business correspondence, and procedure manuals.
• Be able to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Be able to solve practical problems and deal with concrete variables in situations with limited standardization.
• Be able to interpret instructions provided in written, oral, diagram, or schedule form.

Nice To Haves

• Experience with warehouse management systems.
• Experience with labor management systems and productivity initiatives.
• Lean certifications.

Responsibilities

• Establish and lead procedures for incoming and outgoing shipment verification, materials handling and disposition, and maintaining current inventory.
• Ensure the warehouse and equipment are properly maintained, and submit repair work orders and equipment replacement requisitions.
• Coordinate warehouse activities with other functional areas, including customer service and sales.
• Communicate frequently with customers and follow up on their concerns and requests to maintain customer satisfaction.
• Ensure safe warehouse operations and compliance with company standards for sanitation, maintenance, safety, and security.
• Ensure operational excellence in warehouse areas, related equipment, and warehouse management systems.
• Lead efficient, successful operations and mitigate barriers to success.
• Partner with engineering to implement and maintain the warehouse layout and product placement.
• Monitor facility KPIs to support timely, cost-effective operations and distribution center profitability and productivity.
• Ensure adequate employee staffing, training, coaching, and development.
• Report employees' hours worked to Payroll weekly.
• Interview, hire, train, plan, assign, and direct the work of supervisory and hourly staff, and appraise performance.
• Ensure compliance with applicable CTPAT, ISO, AIB, and other regulatory certifications.
• Manage the operation's budget and profit and loss.
• Address complaints and resolve problems.
• For food accounts, report food-safety problems to senior management to initiate action.

Benefits

• Competitive pay, with bonus opportunities available for select positions.
• On-demand pay options that provide access to earned wages before payday.
• Free telemedicine beginning on Day One.
• Affordable medical, dental, and vision coverage after a short waiting period.
• Paid holidays and paid time off.
• Short-term disability.
• Parental leave.
• Volunteer opportunities and support for causes through the GEODIS Foundation and GEODIS Compassion Fund.
• One-time financial assistance for teammates facing unexpected hardships through the GEODIS Compassion Fund.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed