Warehouse Operations Manager

GEODIS Career • Dallas, TX

2d

About The Position

The Warehouse Operations Manager establishes and leads procedures for warehouse and distribution center operations, including shipment verification, material handling and disposition, and inventory accuracy. The role maintains the physical condition of the facility and equipment, coordinates repairs and replacement requests, and works with other functional areas and customers to support service and satisfaction.

The manager ensures safe and efficient operations, maintains warehouse equipment and management systems, partners with engineering on facility layout and product placement, and monitors key performance indicators to support productivity and profitability. The position provides hands-on management of the distribution center, including staffing, employee training and development, performance management, payroll reporting, budget and P&L management, and resolution of complaints and problems. It also ensures applicable regulatory certifications are met and, for food accounts, reports food safety problems to senior management.

Requirements

• Be PC literate and proficient with Microsoft Word, Excel, Outlook, and PowerPoint.
• Read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.
• Write reports, business correspondence, and procedure manuals.
• Effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Solve practical problems and handle a variety of concrete variables in situations with limited standardization.
• Interpret instructions furnished in written, oral, diagram, or schedule form.

Nice To Haves

• Experience with warehouse management systems.
• Experience with labor management systems and productivity initiatives.
• Lean certifications.

Responsibilities

• Establish and lead procedures for incoming and outgoing shipment verification, material handling and disposition, and maintaining current warehouse inventory.
• Ensure the physical condition of the warehouse and equipment is properly maintained, and submit repair work orders and equipment replacement requisitions.
• Coordinate warehouse activities with other functional areas, including customer service and sales.
• Communicate frequently with customers, follow up on their concerns and requests, and support high customer satisfaction.
• Ensure safe warehouse operations and compliance with company standards for sanitation, maintenance, safety, and security.
• Maintain operational excellence across warehouse areas, equipment, and warehouse management systems.
• Lead efficient operations and mitigate barriers to success.
• Partner with engineering to implement and maintain appropriate warehouse layout and product placement.
• Monitor facility KPIs to ensure they are met in a timely and cost-effective manner and support distribution center profitability and productivity.
• Ensure adequate staffing, training, coaching, and employee development.
• Report employees' hours worked to Payroll weekly.
• Manage the distribution center hands-on, including interviewing, hiring, and training supervisory and hourly staff; planning, assigning, and directing work; and appraising performance.
• Ensure compliance with CTPAT, ISO, AIB, and other applicable regulatory certifications.
• Manage the operation's budget and P&L.
• Address complaints and resolve problems.
• For food accounts, report food safety problems to senior management to initiate action.

Benefits

• Competitive pay, with bonus opportunities available for select positions.
• On-demand pay options that provide access to earned wages before payday.
• Free telemedicine beginning on Day One.
• Affordable medical, dental, and vision coverage after a short waiting period.
• Paid holidays and paid time off.
• Short-term disability.
• Parental leave.
• GEODIS Compassion Fund one-time financial assistance for teammates facing unexpected hardships.
• Volunteer opportunities and support for causes through the GEODIS Foundation and GEODIS Compassion Fund.
• Employee Resource Groups, cultural celebrations, and development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed