Warehouse Operations Lead

Parker & Sons • Phoenix, AZ

3d • $24 - $28 • Onsite

About The Position

Parker and Sons is hiring a hands-on Warehouse Operations Lead to support the daily operation of its high-volume warehouse serving HVAC, Plumbing, and Electrical operations. The role coordinates daily warehouse activities and participates in receiving, storing, organizing, and distributing materials, equipment, and supplies. The warehouse handles refrigerants, water softeners, chemicals, HVAC equipment, plumbing supplies, electrical materials, and related inventory.

The Warehouse Lead is a primary point of contact for warehouse associates and field technicians. The role resolves material needs, prioritizes urgent requests, supports team productivity, maintains inventory accuracy, and reinforces safe material-handling practices. It is a working lead position, not a supervisory or management role: the lead provides daily direction, training, and frontline support, while formal discipline, performance evaluations, staffing decisions, and policy exceptions remain with management.

The schedule is 6 a.m. to 3 p.m., Monday through Friday. Compensation is $24.00–$28.00 per hour.

Requirements

• At least 2 years of warehouse, distribution, or inventory experience in a high-volume environment.
• Forklift certification or ability to complete company-required training and authorization.
• Working knowledge of Microsoft Excel, including data entry, sorting, filtering, and basic inventory tracking.
• Strong communication, organization, prioritization, problem-solving, and team-training skills.
• Dependability, attention to detail, and commitment to accurate transactions and established procedures.
• Ability to perform essential job functions with or without reasonable accommodation.
• Ability to repeatedly lift and carry up to 50 pounds, using assistance or equipment for heavier items.
• Ability to stand and walk for extended periods and bend, stoop, kneel, reach, twist, and handle materials repetitively.
• Ability to access designated storage areas and use approved ladders when required.
• Ability to work indoors and outdoors in Arizona conditions, including extreme heat and direct sunlight, and around refrigerants, chemicals, vehicles, and warehouse equipment while using appropriate protective gear.

Nice To Haves

• Previous lead experience.
• Experience with warehouse management, inventory, or ERP software.
• Experience with HVAC, plumbing, electrical, refrigerant, or chemical inventory.

Responsibilities

• Coordinate and actively participate in receiving, stocking, picking, staging, shipping, and distributing materials.
• Inspect and document incoming materials and ensure accurate receipt, storage, and placement in designated locations.
• Verify materials are correctly picked and staged for technician pickup, delivery, or transfer.
• Safely operate forklifts, pallet jacks, and other material-handling equipment.
• Maintain clear aisles, organized storage, identifiable inventory, and efficient workflows.
• Identify bottlenecks and support daily opening, closing, and operational-readiness procedures.
• Perform and coordinate daily, weekly, and monthly inventory counts, including cycle counts.
• Ensure inventory movements and transactions are accurately and promptly recorded in company systems.
• Investigate inventory discrepancies, support reconciliation, and help implement corrective actions.
• Maintain product and equipment labeling, storage, rotation, and accountability.
• Communicate shortages, damaged materials, and inventory concerns to management.
• Provide enhanced accountability for refrigerants, chemicals, water softeners, and high-value items.
• Provide daily work direction, prioritize tasks, and give hands-on support to warehouse associates.
• Coach and train associates on warehouse workflows, inventory processes, and equipment use.
• Monitor work quality, productivity, and adherence to established processes.
• Model professionalism, teamwork, reliability, and personal ownership.
• Escalate performance, attendance, and safety concerns to management.
• Provide field technicians with responsive, accurate material and order support.
• Communicate availability, order status, shortages, substitutions, and material readiness.
• Prioritize urgent requests while maintaining inventory accuracy and safe practices.
• Coordinate with Purchasing, Dispatch, Operations, and other teams to resolve material issues.
• Proactively reduce technician wait time and material-related disruptions.

Benefits

• Robust PTO plan.
• Health, vision, and dental plans for employees and their families.
• 401(k) retirement plan with company match.
• Life insurance.
• Short-term and long-term disability.
• FSA, EAP, legal services, and identity theft program options.
• Continuous training for professional development.
• A dynamic, collaborative, and fun work environment.
• Coached and supported career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed