Warehouse Operations - Warehouse Lead

CJ Logistics HR Team•Elwood, IL

2d•Onsite

About The Position

The Warehouse Lead coordinates and oversees daily warehouse operations as directed by management. The role may assign work, coach employees, and provide operational support, serving as a resource for process improvement, training, and maintaining high standards of safety, quality, and productivity. The lead may also perform production work using material handling equipment, including forklifts and electric pallet jacks, to support workflow and business needs. The position is on-site in a warehouse and distribution center. The stated schedule is Monday through Friday, 2:00 p.m. to 10:30 p.m.; work hours may vary by shift assignment and may include evenings, weekends, holidays, and overtime based on business needs. The work environment may involve varying temperatures, loud noise, dust, odors, airborne particles, concrete floors, moving mechanical equipment, and frequent warehouse vehicle traffic. Required PPE includes steel-toed shoes, safety glasses, and high-visibility vests.

Requirements

High school diploma or GED equivalent, or equivalent relevant experience.
At least three years of related experience.
Extensive knowledge of warehouse practices, policies, and procedures.
Demonstrated ability to teach, coach, and delegate operational tasks.
Ability to operate assigned building material handling equipment, including forklifts and electric pallet jacks.
Basic math and reading skills.
Strong interpersonal communication and conflict-resolution skills.
Strong attention to detail and ability to manage multiple tasks in a fast-paced environment.
Ability to work independently with minimal supervision.
Ability to follow written and verbal instructions.
Ability to meet the position’s physical requirements, including standing or walking for extended periods, climbing, reaching, lifting, carrying, pushing, or pulling up to 50 pounds, and operating equipment.
Ability to work in a warehouse environment with varying temperatures, loud noise, dust, odors, airborne particles, concrete flooring, moving equipment, and warehouse traffic.

Nice To Haves

Previous experience in warehouse or logistics environments.
Prior experience leading or training warehouse teams.
Exposure to basic employment law and workplace safety regulations.
Familiarity with warehouse management systems (WMS).
Familiarity with labor management systems and process improvement methods.
Familiarity with electronic record-keeping and label printing systems.
Experience collaborating with customer operations or inventory teams.

Responsibilities

Assign daily tasks to warehouse production employees and support staff to maintain efficient workflow and coverage.
Monitor warehouse-floor operations and provide real-time problem-solving and support.
Assist with scheduling and planning warehouse activities as directed by the Supervisor.
Perform production work using material handling equipment, including forklifts or electric pallet jacks, as needed to support workflow, business demands, staffing coverage, and operational targets.
Model operational excellence across warehouse roles.
Coach employees and provide on-the-job training in operational procedures and safety practices.
Collaborate with the Warehouse Trainer to certify employee skill sets and support ongoing development.
Audit warehouse processes, policies, and trailer operations for compliance.
Foster positive employee relations and assist with conflict resolution.
Support process improvement initiatives and participate in site safety and leadership training.
Promote and enforce PPE use and adherence to safety protocols.
Communicate updates and resolve issues with warehouse staff, supervisors, and management.
Encourage a positive workplace culture through leadership, team building, and recognition.
Perform other related duties as assigned or required.