Warehouse Operations Lead

NFI Industries•Kutztown, PA

About The Position

The Warehouse Operations Lead assists in coordinating and supervising daily warehouse activities. Under the direction of the Operations Supervisor, this position directs employee work assignments consistent with company service and cost objectives. The role supports warehouse leadership in meeting safety, quality, and productivity goals and provides hands-on support with material handling and forklift responsibilities.

Requirements

  • High school diploma or GED.
  • Experience in a fast-paced warehouse environment.
  • Experience with a Warehouse Management System.
  • Computer skills using Microsoft Office applications, including Word, Excel, and PowerPoint.
  • Ability to handle changing priorities and use good judgment in stressful situations.
  • Good visual acuity to inspect shipments.
  • Ability to enter data on a computer to create a daily inventory report.
  • Accuracy in recordkeeping and in sorting, checking, counting, and verifying items received.
  • Strong time management, organizational, planning, and self-motivation skills.
  • Material handling equipment experience or willingness to learn.
  • Attention to detail.
  • Excellent customer service skills.

Responsibilities

  • Work closely with shift leadership to accomplish shift goals.
  • Oversee and coordinate warehouse processes, including receiving, put away, picking, and loading products.
  • Direct work assignments to employees.
  • Provide daily hands-on support with material handling and forklift responsibilities.
  • Drive compliance with safety, quality, and productivity goals in support of warehouse leadership objectives.
  • Suggest process improvements to the supervisor.
  • Communicate professionally, orally and in writing, with internal and external partners.
  • Communicate problems, concerns, and ideas to management and assist in finding solutions.
  • Ensure efficient and safe operation of material handling equipment.
  • Train new and current employees on operational SOPs and work instructions.
  • Keep the warehouse clean and orderly, including organizing and rotating inventory, maintaining product labels, sweeping, and assisting with staging delivery orders.
  • Ensure products are stored safely and in the proper place.
  • Assist in maintaining warehouse security.
  • Perform additional duties as assigned by the warehouse supervisor or manager.
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