Warehouse Operations - General Manager

CJ Logistics HR Team•Hazleton, PA

20h•Onsite

About The Position

The General Manager is an integral leadership role responsible for driving growth and operational excellence across one or more distribution centers. The position has full P&L accountability and oversees exempt and non-exempt teams. It focuses on building a high-performance production environment through strong leadership, talent development, and employee engagement, while ensuring compliance with safety, quality, attendance, and performance standards. The General Manager equips teams with the resources they need and uses data-driven decision-making and analytical problem-solving to improve productivity and efficiency while meeting customer expectations and creating customer value. The role is performed on-site in a hybrid warehouse and office environment and may require occasional travel to other CJ facilities, up to 15%. Flexible hours may be required to support deadlines or cross-functional collaboration.

Requirements

Minimum 8 years of relevant experience, including 5 or more years in progressive leadership roles in a distribution or logistics environment.
Experience managing a large-scale facility with P&L responsibility.
Strong leadership skills and comprehensive knowledge of end-to-end warehouse operations, including inbound, outbound, inventory management, and labor planning.
Customer-focused approach and strong customer interaction capabilities.
Strong planning, organizational, communication, and interpersonal skills.
Demonstrated success optimizing supply chain logistics and operational efficiencies.
Computer proficiency, including expertise with Radio Frequency (RF) technology and Warehouse Management Systems (WMS).
Ability to meet the physical requirements described, including standing or walking for extended periods, lifting or carrying up to 50 pounds, and working in warehouse and office environments.
Ability to work on-site and travel occasionally to other CJ facilities, potentially up to 15%.

Nice To Haves

Bachelor’s degree in Supply Chain Management, Logistics, Business, or a related field; equivalent relevant experience may be considered.
Prior experience using Blue Yonder or Korber WMS systems.

Responsibilities

Coach and empower managers through leadership, mentorship, and motivation.
Embed proactive safety measures into daily operations.
Build customer relationships through consistent daily engagement and maintain customer satisfaction and partnership alignment.
Lead a high-performing team by driving accountability, developing talent, and reinforcing a collaborative culture aligned with organizational goals.
Communicate and take ownership of KPIs, contractual requirements, and budget goals so employees understand site objectives.
Identify and implement cost-saving initiatives and continuous improvement efforts across operations.
Ensure a safe, compliant, and productive workplace through proactive audits, facility maintenance, and adherence to regulatory standards.
Collaborate with support teams to design and execute plans that meet business and operational objectives.
Lead high-impact projects that influence site operations and may scale regionally.
Maintain connections across employee levels and support engagement and morale.
Coordinate scheduling and procurement activities with site management.
Promote site activities and support employee and social awareness events.
Lead leadership forums, including site management meetings and employee roundtables.
Manage site financial performance and partner with finance on monthly reviews, forecasting, and budgeting.
Foster positive employee relations and support efforts to maintain a union-free workplace.
Perform other related duties as assigned or required.