Warehouse Manager - Nights

Arhaus•Hutchins, TX

11d•Onsite

About The Position

The Manager, Outbound DC Operations (Nights) oversees day-to-day operations at Arhaus’s Hutchins, Texas Distribution Center, managing Warehouse Equipment Operators, Unloaders, and Associates. The role is responsible for improving performance, productivity, efficiency, and profitability through effective operational strategies, while overseeing payroll and expenses and maintaining reports, policies, and records. It also includes staff planning and performance management, training, and equipment certification. The position is onsite at the distribution center and works Monday through Thursday, 5:30 p.m. to 4:00 a.m. The manager meets performance and customer service targets based on daily and monthly forecasts; creates shift plans and coordinates with other areas; promotes safety, quality, and operational excellence; and implements continuous improvement. The role manages staffing, schedules, workloads, and business plans to achieve facility objectives, maintains effective internal partnerships, and addresses associate and supplier concerns by recommending corrective actions.

Requirements

High school diploma.
At least 5 years of experience in a distribution center or warehouse environment.
At least 2–3 years of management experience.
Project management skills.
Process improvement skills, including applying lean concepts and methodologies.
Excellent problem-solving skills.
Intermediate Microsoft Suite skills.
Effective verbal and written communication skills.
Ability to work collaboratively with other departments.
Ability to coach, develop, and lead multiple teams within a distribution center.

Nice To Haves

College degree preferred.

Responsibilities

Manage, mentor, and develop teams, including setting performance objectives, conducting regular performance reviews, and providing training and coaching.
Monitor operational performance through KPIs and business-report analysis.
Enforce safety guidelines and regulations and ensure compliance with OSHA and other regulatory standards.
Monitor and execute action plans to meet and exceed customer and business needs while minimizing returns.
Implement and monitor efficient processes to improve performance and productivity.
Meet daily and monthly KPI and customer-service targets based on forecasts.
Create and execute shift plans, coordinating with other areas to support business goals.
Manage staffing, scheduling, workloads, payroll, and expenses to meet facility goals and objectives.
Maintain operational reports, policies, and records.
Plan staff performance management, training, and equipment certification.
Foster a positive work environment focused on safety, quality, and operational excellence.
Implement process changes and continuous-improvement initiatives.
Maintain effective relationships with internal partners and address associate and supplier concerns, recommending corrective actions.
Communicate clearly and effectively, listen attentively, share information in a timely manner, and present organized information.
Identify and assess problem-solving options, make informed decisions, anticipate potential problems, and evaluate the impact of solutions.