Warehouse Manager - Nights

Dallas Whse•Hutchins, TX

10d•Onsite

About The Position

The Manager, Outbound DC Operations (Nights) oversees day-to-day operations at Arhaus’s distribution center in Hutchins, Texas, managing Warehouse Equipment Operators, Unloaders, and Associates. The role focuses on improving performance, productivity, efficiency, and profitability through effective operational strategies. It also oversees payroll and expenses and maintains reports, policies, and records. The manager is responsible for staff planning and performance management, including training and equipment certification. The manager works onsite and leads shift planning and execution to meet forecast-based KPIs and customer service levels. The role coordinates with other areas of the business, maintains effective internal relationships, addresses associate and supplier concerns, and recommends corrective actions. It fosters a positive environment focused on safety, quality, and operational excellence while implementing continuous improvements and managing staffing, scheduling, and workloads to achieve facility goals.

Requirements

High school diploma.
At least 5 years of experience in a distribution center or warehouse environment.
At least 2–3 years of management experience.
Project management experience.
Process improvement experience.
Intermediate proficiency with Microsoft Suite.
Experience improving processes using lean concepts and methodologies.
Effective verbal and written communication skills.
Ability to work collaboratively with other departments.
Ability to coach, develop, and lead multiple teams within a distribution center.

Nice To Haves

College degree preferred.

Responsibilities

Manage, mentor, and develop teams by setting performance objectives, conducting regular reviews, and providing training and coaching.
Monitor operational performance through KPIs and analysis of business reports.
Enforce safety guidelines and regulations and ensure compliance with OSHA and other regulatory standards.
Monitor and execute action plans to meet and exceed customer and business needs while minimizing returns.
Implement and monitor efficient processes to improve performance and productivity.
Meet KPIs and customer service levels based on daily and monthly forecasts.
Create and execute shift plans, coordinating with other areas to support business goals.
Manage payroll, expenses, reports, policies, records, staffing, scheduling, and workloads.
Plan staff performance management, training, and equipment certification.
Address associate and supplier concerns and recommend corrective actions.
Maintain effective relationships with internal partners and collaborate across departments.
Implement changes for continuous improvement and use lean concepts and methodologies.
Communicate clearly, listen attentively, and share well-organized information in a timely and appropriate manner.
Identify and assess options, make informed decisions, anticipate potential problems, and develop solutions.