Warehouse Manager, Ecomm Pros, LLC

American Exchange Group • Franklin Township, NJ

18h • $80,000 - $100,000 • Onsite

About The Position

The Warehouse Manager oversees the day-to-day operations of Ecomm Pros' warehouse facility, ensuring efficient, accurate, and cost-effective execution of warehouse functions. The role provides direct leadership and accountability for warehouse personnel, receiving, shipping, inventory management, e-commerce fulfillment, and administrative functions.

The Warehouse Manager oversees nine direct reports across administrative, supervisory, and warehouse roles, and coordinates freelance and temporary warehouse associates as business demands require. This is a hands-on leadership role balancing daily operations with team development, process improvement, inventory accuracy, customer satisfaction, and overall warehouse performance. The position is onsite five days a week at 60 Jiffy Rd, Somerset, NJ 08873, and reports to the COO.

Requirements

• At least 5 years of warehouse, distribution, logistics, or e-commerce fulfillment experience.
• At least 2 years of warehouse supervisory or management experience.
• Demonstrated experience managing warehouse personnel and multiple operational functions.
• Experience with e-commerce fulfillment, FBM, shipping, receiving, and inventory management.
• Familiarity with warehouse management systems (WMS), inventory platforms, and order management systems.
• Understanding of warehouse financial administration, including AP/AR oversight.
• Strong leadership, communication, organizational, and problem-solving skills.
• Ability to manage staffing levels, productivity, and operational priorities in a fast-paced environment.
• Knowledge of warehouse safety standards and OSHA compliance.
• Proficiency in Microsoft Office, Excel, and warehouse management software.

Responsibilities

• Oversee daily warehouse operations, including receiving, put-away, storage, picking, packing, shipping, and order fulfillment.
• Ensure timely and accurate processing of e-commerce, FBM (Fulfilled by Merchant), and other customer orders.
• Manage workflow, labor allocation, and operational priorities to meet daily and seasonal business demands.
• Maintain an organized, clean, safe, and efficient warehouse environment.
• Ensure forklifts and other material-handling equipment are properly maintained and operated safely.
• Directly manage nine employees across administrative, supervisory, and warehouse functions, including AP/AR, forklift operations, receiving, the Assistant Warehouse Manager, FBM operations, and general warehouse work.
• Recruit, train, develop, and evaluate warehouse personnel; establish expectations, assign responsibilities, and hold staff accountable.
• Coordinate freelance and temporary warehouse associates, including scheduling, onboarding, training, and performance oversight.
• Foster a positive, productive, and team-oriented work environment.
• Oversee inbound receiving, including unloading, inspection, verification, documentation, and system entry.
• Ensure inventory is accurately received, stored, tracked, and maintained in the warehouse management system.
• Maintain inventory accuracy through cycle counts, audits, and regular reconciliation; investigate and resolve discrepancies, shortages, damages, and receiving issues.
• Ensure proper inventory organization, labeling, bin locations, and space utilization.
• Oversee FBM e-commerce fulfillment, including order processing, picking, packing, labeling, and shipping.
• Ensure orders are fulfilled accurately and shipped within customer and marketplace deadlines; monitor backlogs, fulfillment performance, and shipping exceptions.
• Coordinate with internal teams to resolve order issues and maintain customer service standards.
• Identify opportunities to improve fulfillment speed, accuracy, and productivity.
• Oversee Accounts Payable and Accounts Receivable to ensure timely and accurate processing.
• Monitor operational expenses, warehouse-related costs, and labor spending.
• Ensure accurate documentation, reporting, invoicing support, and recordkeeping; coordinate with management and accounting to resolve discrepancies and maintain financial accountability.
• Enforce warehouse safety policies, OSHA requirements, and company procedures, including safety protocols for forklift operators and warehouse associates.
• Develop, implement, and maintain Standard Operating Procedures across warehouse functions.
• Monitor productivity, labor utilization, inventory accuracy, and fulfillment performance.
• Identify operational inefficiencies and implement process improvements.
• Provide regular operational updates and performance reporting to senior management.
• Take ownership of warehouse operations, work on the warehouse floor, address operational challenges, and communicate effectively with senior management.

Benefits

• Comprehensive health and wellness benefits, including medical, dental, vision, and supplemental insurance.
• 401(k) retirement savings plan with company match.
• Health Savings Account (HSA).
• Flexible Spending Account (FSA).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed