ECOMM MERCH ASSISTANT
About The Position
The Ecommerce Site Merchandising Assistant owns product setup, product detail page (PDP) optimization, and areas of category execution while supporting the Ecommerce Site Merchandiser with strategy and site performance initiatives. The role manages cross-functional coordination and vendor communication to support timely, accurate product launches and updates. It partners with teams across the business to ensure accurate, optimized product presentation and a high-quality online customer experience that drives conversion. Ownership, analytical responsibility, and strategic contribution increase over time. Each role supports defined categories while partnering with Site Merchandisers. This is a hybrid position based at the Legacy West Support Center in Plano, Texas, with onsite work required on specified days. Occasional travel to company locations may be required. The work is primarily sedentary and performed in an adequately lighted, heated, and ventilated office environment. No special physical demands are required.
Requirements
- Bachelor’s degree in Digital Retailing, Merchandising, Marketing, or a related field.
- 0–2 years of ecommerce or retail experience.
- Strong proficiency in Microsoft Office applications.
- Exceptional attention to detail and accuracy.
- Strong organizational and time management skills.
- Effective written and verbal communication skills.
- Ability to collaborate cross-functionally and across organizational levels.
- Analytical mindset and desire to learn and improve key business metrics.
- Applicants must be currently authorized to work in the U.S.; the company does not provide visa sponsorship.
Nice To Haves
- Multichannel ecommerce or retail experience.
- Experience with ecommerce platforms, preferably Salesforce Commerce Cloud/Demandware.
Responsibilities
- Own end-to-end SKU setup and ensure products are accurate, complete, and customer-ready within established timelines, including proofing and approval in PIM.
- Maintain ownership of SKU proofing and approval processes.
- Coordinate with cross-functional teams, including Marketing, Digital, and Supply Chain, to ensure accuracy and timely execution.
- Optimize product detail pages, including coordinating image updates and enhancements with the Digital Asset Assistant, ensuring accurate and complete product content, and managing variants such as color sorting.
- Ensure all SKUs reach complete status before site launch.
- Support Site Merchandisers with ad hoc and strategic initiatives.
- Own category cleanup initiatives, including aligning online and offline SKUs.
- Manage and execute product repackaging transitions.
- Assist with quality assurance of site content, campaigns, and product placement, including link validation and functionality checks.
- Assist with new brand launches by participating in launch strategy discussions, collecting assets, preparing launch decks, and monitoring and following up on product arrival timelines.
- Partner with Site Merchandisers to review and analyze KPIs and performance reporting.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Paid vacation and sick days
- Paid holidays
- Tuition reimbursement
- 401(k) with company match
- Complimentary services at the in-house salon
- Food options at the corporate campus
- Merchandise discount at the onsite Sally Beauty and CosmoProf Professional stores
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
