Merch Coordinator

TJX•Rocky Mount, NC

6d•Onsite

About The Position

The Merch Coordinator is responsible for executing receiving and merchandising standards, ensuring Associates process merchandise efficiently and effectively as a team. The role supports an excellent customer experience through customer engagement, a clean and organized store, and role-modeling exceptional customer service. The Coordinator orchestrates truck delivery and prioritizes processing merchandise onto the sales floor; trains and mentors Associates on merchandising and processing principles; and ensures merchandise is properly tagged, hung, secured, and coded. The role coordinates with the Coordinator on Duty to maintain an efficient flow of goods, monitors team productivity, coaches Associates, organizes back stock, and upholds merchandising, signage, cleanliness, recovery, and backroom standards. The position also supports store priorities, training, compliance, shrink reduction, credit and loyalty programs, recycling and applicable hazardous-waste programs, and safety. Other duties may be assigned. The role is based at TJ Maxx Store 0015 in Rocky Mount, North Carolina.

Requirements

Able to work a flexible schedule, including nights and weekends.
Superior communication and organizational skills, with attention to detail.
Able to multitask.
Able to respond appropriately to changes in direction or unexpected situations.
Team player who works effectively with peers and supervisors.
Capable of lifting heavy objects, with or without reasonable accommodation.
Able to train others.
One year of retail experience and six months of leadership experience.

Responsibilities

Execute receiving and merchandising standards while supporting efficient, effective teamwork among Associates.
Engage and interact with customers, maintain a clean and organized store, and role-model exceptional customer service.
Promote a positive internal and external customer experience and a culture of honesty and integrity; maintain confidentiality.
Orchestrate truck delivery and prioritize processing merchandise onto the sales floor.
Train and mentor Associates on established merchandising and processing principles.
Ensure merchandise is properly tagged, hung, secured, and coded.
Communicate with the Coordinator on Duty to ensure efficient flow of goods to the sales floor.
Ensure Associates complete tasks and activities according to the store plan, prioritizing as needed.
Monitor team productivity and coach as necessary.
Organize and rotate back stock for easy replenishment.
Maintain merchandising philosophy and signage standards, and uphold organizational, cleanliness, and recovery standards in the backroom.
Ensure compliance with recycling and, where applicable, hazardous-waste programs.
Communicate priorities accurately and effectively with management and Associates, and provide progress updates.
Give and receive recognition and constructive feedback.
Partner with Management on Associate training needs to increase effectiveness.
Ensure adherence to labor laws, policies, and procedures.
Promote credit and loyalty programs.
Support and participate in store shrink-reduction goals and programs.
Promote safety awareness and maintain a safe environment.
Perform other duties as assigned.

Benefits

Associate discount
Employee assistance program (EAP)
Smoking cessation support
Bereavement benefit
401(k) with Associate contributions
Child care discounts
Cell phone discounts
Pet insurance
Legal insurance
Credit union
Referral bonuses
401(k) match for those who meet service or hours requirements
Medical insurance for those who meet service or hours requirements
Dental insurance for those who meet service or hours requirements
Vision insurance for those who meet service or hours requirements
Health savings account (HSA) for those who meet service or hours requirements
Health care flexible spending account (FSA) for those who meet service or hours requirements
Life insurance for those who meet service or hours requirements
Short- and long-term disability for those who meet service or hours requirements
Paid parental leave for those who meet service or hours requirements
Paid holidays, vacation, and sick time for those who meet service or hours requirements
Auto and home insurance discounts
Scholarship program
Adoption assistance
Competitive salary and benefits package