Merch Coordinator

The TJX Companies, Inc.•Rocky Mount, NC

7d•Onsite

About The Position

The Merch Coordinator is responsible for executing receiving and merchandising standards while ensuring Associates process merchandise efficiently and effectively as a team. The role supports an excellent customer experience by engaging with customers, maintaining a clean and organized store, and modeling exceptional customer service. The Coordinator organizes truck deliveries and prioritizes processing merchandise onto the sales floor; trains and mentors Associates on merchandising and processing principles; and ensures merchandise is tagged, hung, secured, and coded properly. The role coordinates with the Coordinator on Duty to support the flow of goods, monitors team productivity, coaches Associates, and partners with Management on training needs. The position also supports back-stock organization and replenishment, merchandising and signage standards, backroom cleanliness and recovery, recycling and applicable hazardous-waste programs, store shrink-reduction goals, and safety. The Coordinator communicates priorities and progress, promotes credit and loyalty programs, and ensures adherence to labor laws, policies, and procedures. Other duties may be assigned.

Requirements

Able to work a flexible schedule, including nights and weekends.
Superior communication and organizational skills, with attention to detail.
Able to multitask.
Able to respond appropriately to changes in direction or unexpected situations.
Works effectively as a team player with peers and supervisors.
Able to lift heavy objects, with or without reasonable accommodation.
Able to train others.
One year of retail experience and six months of leadership experience.

Responsibilities

Create a positive internal and external customer experience.
Promote honesty and integrity and maintain confidentiality.
Orchestrate truck delivery and prioritize processing merchandise onto the sales floor.
Train and mentor Associates on established merchandising and processing principles.
Ensure merchandise is properly tagged, hung, secured, and coded.
Communicate with the Coordinator on Duty to support an efficient flow of goods to the sales floor.
Ensure Associates complete tasks and activities according to the store plan, prioritizing as needed.
Monitor team productivity and coach Associates as necessary.
Organize and rotate back stock for easy replenishment.
Maintain merchandising philosophy and signage standards.
Maintain organizational, cleanliness, and recovery standards for the backroom.
Ensure compliance with recycling and, where applicable, hazardous-waste programs.
Communicate priorities accurately and effectively with management and Associates and provide progress updates.
Provide and accept recognition and constructive feedback.
Partner with Management on Associate training needs to increase effectiveness.
Ensure adherence to labor laws, policies, and procedures.
Promote credit and loyalty programs.
Support and participate in store shrink-reduction goals and programs.
Promote safety awareness and maintain a safe environment.
Perform other duties as assigned.

Benefits

Associate discount
Employee assistance program (EAP)
Smoking cessation assistance
Bereavement benefit
401(k) Associate contributions
Child care and cell phone discounts
Pet insurance
Legal insurance
Credit union
Referral bonuses
401(k) match for those who meet service or hours requirements
Medical, dental, and vision coverage for those who meet service or hours requirements
Health savings account (HSA) for those who meet service or hours requirements
Health care flexible spending account (FSA) for those who meet service or hours requirements
Life insurance for those who meet service or hours requirements
Short- and long-term disability coverage for those who meet service or hours requirements
Paid parental leave for those who meet service or hours requirements
Paid holidays, vacation, and sick time for those who meet service or hours requirements
Auto and home insurance discounts for those who meet service or hours requirements
Scholarship program for those who meet service or hours requirements
Adoption assistance for those who meet service or hours requirements
Competitive salary and benefits package