Ecomm Merch Assistant
About The Position
The Ecommerce Site Merchandising Assistant owns product setup, product detail page (PDP) optimization, and aspects of category execution while supporting the Ecommerce Site Merchandiser with strategy and site performance initiatives. The role coordinates with cross-functional teams and vendors to support timely, accurate product launches and updates, and helps deliver an accurate, optimized online product presentation and a high-quality customer experience that drives conversion. Ownership, analytical responsibility, and strategic contribution increase over time. The position is hybrid and requires working onsite on specified days at Sally Beauty Holdings’ Legacy West Support Center in Plano, Texas. Occasional travel to company locations may be required.
Requirements
- Bachelor’s degree in Digital Retailing, Merchandising, Marketing, or a related field.
- 0–2 years of ecommerce or retail experience; multichannel experience preferred.
- Strong proficiency in Microsoft Office applications.
- Exceptional attention to detail and accuracy.
- Strong organizational and time-management skills.
- Effective written and verbal communication skills.
- Ability to collaborate cross-functionally and across organizational levels.
- Analytical mindset and desire to learn and improve key business metrics.
- Applicants must be currently authorized to work in the United States; the company does not provide visa sponsorship.
Nice To Haves
- Experience with ecommerce platforms such as Salesforce Commerce Cloud/Demandware.
- Multichannel ecommerce or retail experience.
Responsibilities
- Own end-to-end SKU setup, ensuring products are accurate, complete, and customer-ready within established timelines.
- Own SKU proofing and approval processes in the PIM.
- Coordinate with cross-functional teams, including Marketing, Digital, and Supply Chain, to ensure accuracy and timely execution.
- Optimize product detail pages, including coordinating image updates and enhancements with the Digital Asset Assistant, maintaining accurate and complete product content, and managing product variants such as color sorting.
- Ensure all SKUs reach complete status before site launch.
- Support Site Merchandisers with ad hoc and strategic initiatives.
- Own category cleanup initiatives, including alignment of online and offline SKUs.
- Manage and execute product repackaging transitions.
- Assist with quality assurance of site content, campaigns, and product placement, including link validation and functionality checks.
- Assist with new brand launches by participating in launch strategy discussions, preparing launch decks and collecting assets, and monitoring and following up on product arrival timelines.
- Partner with Site Merchandisers to review and analyze KPIs and performance reporting.
- Support assigned categories while partnering with Site Merchandisers.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Paid vacation and sick days
- Paid holidays
- Tuition reimbursement
- 401(k) with company match
- Complimentary services at the in-house salon
- Food options at the corporate campus
- Merchandise discount at the onsite Sally Beauty and CosmoProf Professional stores
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
