Warehouse Operations - Mgr, Warehouse

CJ Logistics HR Team•Elwood, IL

8d•Onsite

About The Position

The Warehouse Manager leads and motivates Warehouse Supervisors and frontline employees at a logistics center to achieve productivity and quality targets. The role emphasizes coaching and developing the operations team to support safe, efficient, and consistent performance. The manager collaborates with other teams to advance initiatives, allocate resources, and implement solutions and training programs. The position is expected to model professionalism, integrity, and accountability while fostering an approachable, supportive, and inclusive workplace. The role oversees warehouse leadership and operational performance across safety, quality, productivity, and customer requirements. It includes workforce planning, performance management, continuous improvement, inventory and quality activities, facility upkeep, workflow optimization, and coordination with other warehouse functions. The position operates in both warehouse and office settings and is on-site only. The posted schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m.; flexible hours may be required to support deadlines or cross-functional collaboration.

Requirements

At least 3 years of experience managing teams and leading other supervisors or leaders.
Proven leadership skills, including organization, communication, and cross-functional teamwork.
Solid understanding of warehouse operations and experience in a distribution and/or manufacturing environment.
Strong commitment to maintaining a safe work environment.
Excellent planning, organizational, interpersonal, verbal, and written communication skills, with a high level of emotional intelligence.
Foundational proficiency in Microsoft Office applications, including Excel and Word.
Ability to adapt quickly, manage multiple priorities, and thrive in a high-volume, fast-paced environment.
Strong analytical and problem-solving skills.
Ability to engage effectively with frontline employees and leadership teams to influence culture and drive results.
Ecommerce experience required.
Ability to meet the physical requirements described in the posting, including standing or walking for extended periods, occasionally climbing, and lifting, carrying, pushing, or pulling up to 50 pounds.
A bachelor’s degree in Supply Chain Management, Logistics, Business, or a related field is preferred, or equivalent relevant experience.

Nice To Haves

Experience operating or overseeing the use of Material Handling Equipment (MHE).
Prior experience using Blue Yonder or Körber WMS systems.

Responsibilities

Set and communicate clear expectations, and inspire, empower, and engage employees.
Partner with other departments and leaders to drive efficiency, alignment, and consistency; foster positive employee relations and support efforts to maintain a union-free workplace.
Train, coach, and hold Warehouse Supervisors accountable for performance and team development; ensure supervisors train, observe, and coach frontline employees.
Conduct regular team meetings, maintain a visible presence on the warehouse floor, and communicate transparently at all employee levels.
Lead and participate in local social-awareness and employee initiatives, site management meetings, and employee round tables; facilitate monthly safety committee meetings and support a strong safety culture.
Help employees connect their work to the company mission and customer goals.
Execute and monitor action plans to achieve safety, quality, productivity, and customer performance targets.
Manage workforce planning and staffing levels in partnership with HR; review individual and team performance with supervisors and identify areas for improvement.
Lead cost-reduction initiatives and support continuous improvement; help supervisors identify and resolve performance gaps.
Support and participate in inventory counts and quality audits; collaborate with leadership to manage supplies and scheduling.
Maintain a clean, safe, and well-managed facility and promptly address issues or damage.
Troubleshoot problems, remove obstacles for supervisors, and ensure systems and processes function effectively.
Optimize workflows to support throughput and process adherence.
Liaise between warehouse Operations and other warehouse functions, including Customer Service, Shared Services, and Inventory.
Perform other related duties as assigned or required.