2nd Shift Warehouse Lead

United State Cold Storage Inc / USCS•Lebanon, IN

About The Position

The Warehouse Lead performs all duties of a Warehouse Associate and assumes the supervisor’s responsibilities in their absence. The role requires effective leadership and communication, along with a commitment to safety and operational excellence. The lead supports cold-chain warehouse operations by coordinating staff and dock activities, maintaining food safety and inventory standards, and helping the team meet productivity goals. The position is full-time and non-exempt. Work hours and location are not specified. Travel amount may vary. The role involves working in temperatures from +50°F to -30°F, with moderate noise, and may require additional work hours at management’s request.

Requirements

  • At least 2 years of warehouse experience.
  • Bend and lift up to 50 pounds regularly and lift up to 70 pounds occasionally with assistance.
  • Ability to work in temperatures from +50°F to -30°F with moderate noise levels.
  • Ability to lift overhead when required and stand and walk for extended periods.
  • Ability to handle objects, tools, or controls with hands and perform physical activities such as using stairs and lifting.
  • Attention to detail; effective communication, vision, and hearing for safety and productivity.
  • Ability to operate scanners, tablets, radios, phones, computers, and other essential warehouse equipment.
  • Ability to operate a registered motor vehicle as part of daily tasks.
  • Strong arithmetic and reading skills; ability to follow verbal and written instructions and company policies.
  • Ability to work independently, take initiative, and coordinate with others in a fast-paced environment while managing stress and meeting productivity guidelines.
  • Ability to engage in frequent personal interaction and communication.
  • Additional work hours may be requested by management to support employee production, projects, or special events.

Nice To Haves

  • High school diploma, GED, or equivalent preferred.
  • Prior leadership experience preferred.

Responsibilities

  • Serve as a visible leader within the cold crew, build relationships with staff, and promote company culture.
  • Act as a liaison between warehouse staff and other departments to support smooth operations.
  • Maintain warehousing practices that comply with food safety regulations and support inventory accuracy.
  • Lead, train, and mentor warehouse associates to improve operational efficiency and performance.
  • Support associates in meeting productivity goals and address safety or company-policy violations.
  • Troubleshoot warehouse challenges and collaborate with team members on solutions.
  • Manage truck dock operations, coordinate trailer movements, and oversee pallet flow into and out of storage areas.
  • Use the warehouse management system (WMS) to assign doors, direct tasks, and handle exceptions.
  • Serve as a primary contact for escalating issues and facilitating timely resolution.
  • Assume supervisory responsibilities as needed to ensure accountability and operational success.
  • Perform Warehouse Associate duties as business demands require.
  • Maintain a professional demeanor and participate in staff or customer meetings as required.
  • Help prevent, identify, and report product, process, or quality-system issues; propose and implement solutions through appropriate channels and ensure they are effective.
  • Follow posted security procedures and participate in safety and educational training programs.

Benefits

  • 401(k) after 1 year for eligible full-time employees not under contract.
  • Educational assistance after 1 year for eligible full-time employees not under contract.
  • Blue Cross Blue Shield coverage available after 30 days of service, if elected.
  • Company life insurance.
  • A variety of additional benefits and perks.
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