2nd shift Warehouse Lead

Mattel•Jonestown, PA

6d•Hybrid

About The Position

The Warehouse Lead oversees daily inbound receiving and warehouse operations in a B2B distribution environment. The role ensures safety compliance, accurate inventory receiving and storage, proper stack building, and efficient use of clamp-truck labor. The Lead coordinates container unloading, inventory verification, putaway, consolidation, re-warehousing, and Hot Zone replenishment, while maintaining accurate inventory records in the warehouse management system. The Lead coordinates the daily work of more than 10 Clamp Truck Operators (CTOs), Warehouse Auditors, Checkers, and supporting associates. The position includes enforcing OSHA and site-specific safety standards; monitoring inventory accuracy, labor utilization, productivity, and equipment availability; supporting audits and cycle counts; and providing training, coaching, performance feedback, KPI tracking, and end-of-shift reporting. This is an in-office role Monday through Thursday, with work from home on Fridays.

Requirements

1–3 years of experience in receiving, warehouse, inventory, or distribution center operations.
Strong knowledge of clamp-truck operations, safe material handling, and warehouse storage practices.
Demonstrated ability to lead and coordinate large operational teams, including more than 10 CTOs and supporting warehouse associates.
Knowledge of container unloading, receiving verification, inventory posting, and warehouse location management.
Strong understanding of stack-building standards, tie patterns, load stability, and product damage prevention.
Ability to coordinate putaway, consolidation, re-warehousing, and Hot Zone replenishment.
Proven leadership or team-lead experience.
Ability to consistently reinforce safety requirements and operational standards.
Strong attention to detail, inventory accuracy, and quality verification.
Ability to work effectively in a fast-paced, high-volume distribution environment.

Nice To Haves

Clamp-truck equipment certification.
Experience in B2B distribution center receiving and warehouse operations.
Familiarity with warehouse management systems (WMS), RF scanners, inventory transactions, and productivity dashboards.
Experience with warehouse inventory audits, cycle counts, and location accuracy processes.
Knowledge of warehouse space optimization and cube utilization.
Basic analytical skills to monitor labor efficiency, operational performance, and inventory accuracy.

Responsibilities

Lead daily receiving dock and warehouse operations, coordinating inbound container unloading, receiving priorities, putaway, storage, consolidation, re-warehousing, and replenishment.
Enforce applicable OSHA requirements and site-specific safety standards, including PPE, trailer restraints, dock plates, equipment safety, pedestrian separation, and safe material handling.
Conduct pre-shift safety and equipment checks and maintain safe, organized receiving docks, staging lanes, warehouse aisles, and emergency access routes.
Oversee safe unloading of inbound trailers and containers and ensure product stacks meet standards for stacking, tie patterns, stability, alignment, clamp pressure, and product handling.
Coordinate and lead the daily activities of 10+ Clamp Truck Operators, Warehouse Auditors, Checkers, and supporting associates, assigning work based on operational priorities.
Assign and balance CTO labor across receiving, putaway, consolidation, re-warehousing, storage, and Hot Zone replenishment.
Verify inbound inventory against receiving documentation, including SKU, dash code, quantity, carton count, product condition, and other required information.
Ensure inventory is accurately received, checked, posted, moved, and assigned to appropriate warehouse locations in the warehouse management system.
Identify and escalate shortages, overages, damage, water damage, and inventory discrepancies; ensure affected inventory is identified, segregated, controlled, and communicated to Inventory Control.
Coordinate inventory placement based on SKU, dash code, stack dimensions, location capacity, storage requirements, and accessibility while maintaining safe and stable storage.
Oversee inventory consolidation and re-warehousing to maximize space, improve material flow, and maintain accurate inventory locations and system records.
Coordinate Hot Zone replenishment and other inventory movements to maintain product availability and support outbound shipping.
Monitor CTO productivity and labor utilization, including stacks moved, putaway completion, travel time, downtime, receiving lane clearance, and equipment availability; identify bottlenecks and recommend improvements.
Partner with Receiving, Shipping, Inventory Control, Warehouse Auditors, Checkers, and other teams to resolve discrepancies, support cycle counts and audits, and maintain accurate physical and system inventory.
Lead shift start-up meetings and provide training, coaching, and performance feedback.
Track receiving, inventory, productivity, damage, replenishment, and safety KPIs, and provide end-of-shift reporting and shift handoffs covering completed work, remaining workload, roadblocks, and follow-up needs.