Warehouse Lead (First Shift)

RK Logistics Group, Inc•El Mirage, AZ

About The Position

The Lead I is responsible for the safety, productivity, and performance of operational employees on the designated shift. The role includes strategic planning, project management, performance analysis, and cross-department coordination to support operational excellence. The Lead I ensures scheduled operations are carried out efficiently and meet quality standards, and escalates open issues to the appropriate supervisor, manager, or designated management contact. The operation runs seven days a week, 24 hours a day. Days off are assigned based on operational needs and may not be consecutive. The role may require a flexible schedule and overtime to cover escalations when needed.

Requirements

High school diploma or equivalent.
2–4 years of experience in logistics or a related field.
Strong math, writing, and communication skills.
Intermediate computer proficiency.
Knowledge of inventory control, shipping and receiving, and RF equipment.
Forklift certification or experience with sit-down and stand-up forklifts.
Understanding of Lean, 5S, and 7S methodologies.
Excellent time management and interpersonal skills.
High sense of accuracy.
Assertiveness and ability to meet high-volume demand.
Ability to collaborate with all necessary parties to achieve goals.
Attention to detail and ownership of tasks.
Integrity and professionalism.
Adaptability to changing priorities and operational needs.
Strong interpersonal and teamwork skills.
Commitment to safety, quality, and customer satisfaction.
Ability to interact well with others and follow instructions.
Ability to read and write and comprehend basic checklists, forms, and other documents.
Ability to follow oral and written directions.
Ability to stand, walk, handle objects, reach with hands and arms, climb ladders, kneel, and crouch.
Ability to lift and move items up to 50 pounds unassisted using safe lifting techniques.
Willingness to work a flexible schedule, including overtime when required.
May need to use light power tools.

Nice To Haves

SAP experience.
Microsoft Office experience.

Responsibilities

Mentor team members and provide advanced training to support role clarity and departmental alignment.
Lead by example in professionalism, punctuality, and work ethic, and foster a positive team attitude.
Support onboarding and continuous training efforts.
Delegate tasks and monitor team performance to meet daily quotas.
Ensure compliance with safety standards, SOPs, and productivity goals.
Assist with scheduling and resource allocation to optimize workflow.
Monitor departmental emails and respond promptly.
Drive continuous improvement initiatives using Lean and 5S principles.
Conduct performance analysis and report findings to senior management.
Run daily reports and address discrepancies.
Support monthly inventory counts and maintain accurate records.
Collaborate with internal departments to resolve operational issues.
Maintain customer relationships and serve as a point of contact during visits.
Communicate with engineers and other stakeholders.
Manage inbound and outbound shipments, will calls, and material transactions.
Monitor ticketing systems and process SAP transactions, including RTS, NCI, and SRK.
Oversee inventory and ordering of crates, boxes, and cleanroom bags.
Sign IPC employee timecards and run RMBWA reports.
Provide supervisors, managers, peers, and subordinates with information about quality, safety, delivery, cost, and morale.
Assist the Supervisor in ensuring team adherence to policies, procedures, and productivity standards.
Ensure processes run smoothly and workers remain safe.
Provide excellent internal and external customer service.
Navigate the WMS to check materials and their current locations.
Assess current practices and drive improvements.
Coordinate with management, peers, subordinates, and internal departments to resolve issues and concerns.
Complete other assigned duties.
Adhere to RK Safety, Quality, ISO, and HR policies and standards.
Meet all SLAs and SWIs.