Warehouse Worker - First Shift

Cleveland Brothers Equipment Co•Benner Township, PA

About The Position

Cleveland Brothers Equipment Co., Inc., the local Caterpillar dealership, is seeking a motivated self-starter to join its parts team. Under the direction of the Parts Manager, the Parts Warehouse Worker performs clerical and warehouse duties supporting Parts Operations. The role includes handling and moving parts and freight, processing orders, supporting inventory control, maintaining documentation, and providing customer service. The worker is expected to perform tasks independently in a fast-paced environment, work regular overtime as required, and maintain professional behavior consistent with Cleveland Brothers’ mission, vision, and values.

Requirements

High school diploma or GED.
Effective written and verbal communication skills.
Mechanical aptitude.
Intermediate computer, keyboarding, MS Word, and Excel skills.
Ability to learn new software products.
Ability to resolve problems and make sound decisions.
Organized and detail-oriented, with the ability to handle multiple tasks.
Ability to work independently and efficiently in a fast-paced environment.
Strong customer-service support experience in a mechanical or parts environment, demonstrating the ability to quickly learn various computer systems, is strongly preferred.
An appropriate combination of education, skills, and experience will be considered.

Nice To Haves

Associate degree in a business discipline or technical school education.
Familiarity with the product line.

Responsibilities

Maintain a clean and safe work environment.
Provide strong customer service.
Safely and efficiently operate a forklift.
Load and unload parts trucks and freight deliveries.
Pick, put away, and deliver parts orders accurately and efficiently to designated shop and will-call areas.
Perform basic shipping and receiving duties for inbound and outbound freight.
Fabricate hoses.
Inspect and process cores and warranty items accurately and efficiently.
Understand and apply basic inventory-control principles.
Perform tasks with little or no supervision.
Complete paperwork and required documentation accurately.
Learn and use software products, including Warrtrack and systems for literature/media and SIB requests.
Resolve problems and make sound decisions.
Handle multiple tasks while staying organized and detail-oriented.
Work independently and efficiently in a fast-paced environment.
Perform additional tasks as directed.
Work regular overtime as required.
Maintain professional behavior consistent with the company’s mission, vision, and values.