About The Position

NFM’s Warehouse Lead coordinates and directs all department workflow and serves as the department’s main point of contact. The role works with management to support departmental policies, procedures, training materials, and communications, and acts as a backup to the department manager or supervisor when they are unavailable. The Warehouse Lead monitors staff attendance and time-off requests, assigns work, tracks progress, trains staff, supports departmental projects, and promotes safe equipment use. The role also maintains relationships with internal and external customers. Scheduled hours are 1:00–10:00 p.m. on second shift, with full weekend availability required.

Requirements

  • Must be at least 18 years of age.
  • Positive, upbeat attitude.
  • 3 years of warehouse experience.
  • 3 years of customer contact experience.
  • Ability to lift, push, and pull the weights required under established departmental requirements.
  • Knowledge of Microsoft Office applications.
  • Ability to work night, weekend, and/or early morning hours based on warehouse business needs; full weekend availability is required for this role.
  • Pre-employment screening includes, but is not limited to, a criminal background check.

Nice To Haves

  • Lead experience preferred.
  • Ability to operate scanning equipment preferred.

Responsibilities

  • Ensure staff complete required safety and service training.
  • Work with management to maintain departmental policies, procedures, training materials, and communications.
  • Track staff attendance and time-off requests; assign tasks and monitor team progress.
  • Act as backup to the department manager or supervisor when they are unavailable.
  • Train new and current staff on department-specific equipment, policy updates, and process improvements.
  • Complete assigned departmental projects and ensure they are tracked and completed in a timely manner.
  • Monitor teammate safety by ensuring equipment is used properly.
  • Interact with and maintain relationships with internal and external customers.
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