Warehouse Lead

Life Science Logistics•Durham, NC

About The Position

The Warehouse Lead supervises and coordinates warehouse personnel and activities, including receiving, storage, supply requisitioning, delivery, and packaging materials for shipment. The role supports productivity goals, operating objectives, and warehouse maintenance, while coordinating employee training and helping resolve shipping, receiving, and inventory discrepancies. The Warehouse Lead prepares work schedules, reviews personnel complaints and grievances, assists the Full-Time Supervisor with process improvement and productivity reporting, completes sanitation and end-of-shift paperwork, and helps maintain the warehouse according to company standards. The position acts as backup for the Full-Time Supervisor, reviews and approves time and attendance records, and addresses performance problems through corrective action and dismissal. Work takes place both indoors and outdoors and may involve hazardous conditions, proximity to moving mechanical parts, and extreme cold while supervising in the freezer. The work is light to medium in nature, with frequent walking and occasional lifting of 25–50 pounds.

Requirements

  • High school diploma, GED, or equivalency.
  • Solid leadership ability.
  • Sound problem-solving skills.
  • Dedication to a high standard of performance.
  • Strong written and verbal communication skills.
  • Reach truck experience.
  • Basic Microsoft Office skills, including Outlook, Excel, PowerPoint, and Word.
  • Experience with warehouse operations, procedures, equipment, and terminology.
  • Knowledge of requisitions, invoices, and other warehouse documents.
  • Ability to operate warehouse equipment, including forklifts, hand trucks, and pallet jacks.
  • Experience using WMS and RF guns/scanners.
  • Ability to successfully pass preliminary employment requirements, including a background check and drug screen.
  • Valid driver's license.
  • Effective time-management skills, appropriate research skills, strong presentation skills, attention to detail and organization, critical thinking, and ability to excel in a fast-paced environment.
  • Ability to perform work involving frequent walking and occasional lifting of 25–50 pounds.

Nice To Haves

  • Working toward a college degree.

Responsibilities

  • Process and requisition supplies; deliver and package materials for shipment.
  • Supervise and coordinate warehouse personnel and activities, including receipt and storage, to meet productivity goals, operating objectives, and warehouse maintenance requirements.
  • Coordinate new and current employee training on topics including personal safety, forklift safety, warehouse policies and procedures, and Standard Operating Procedures (SOPs).
  • Collaborate with internal and external customers to resolve shipping, receiving, and inventory discrepancies; research errors and implement corrective actions.
  • Prepare work schedules covering work assignments and rotations, training, breaks, overtime assignments, and coverage for vacation or personal absences.
  • Address and review personnel complaints and grievances, ensuring compliance with company procedures and effective, impartial resolution.
  • Assist the Full-Time Supervisor in developing process-improvement plans and programs and compiling productivity and reliability statistics for management.
  • Complete the daily sanitation schedule and end-of-shift paperwork.
  • Ensure the warehouse is maintained in a sanitary manner according to company standards.
  • Inform the Full-Time Supervisor of potential problems and changes.
  • Act as backup in the absence of the Full-Time Supervisor.
  • Review and approve employee time and attendance records.
  • Address performance problems through corrective action and dismissal.
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