URBN Warehouse Group Lead

URBN•Salisbury Township, PA

4d•Onsite

About The Position

The Warehouse Group Lead provides leadership and operational support for associates in a designated warehouse area. The role helps maintain service-level agreements (SLAs), serves as a subject matter expert, supports employee development, and promotes efficient workflows. The Group Lead ensures the area has adequate supplies, oversees production quality, audits adherence to processes and standard operating procedures, and works with management and cross-functional employees to resolve operational issues. The position calls for strong organization, communication, problem-solving, adaptability, and a positive, professional approach in a goal-oriented, multitasking environment. The position is located at 766 Brackbill Rd, Gap, Pennsylvania, 17527. The stated shift is Sunday through Wednesday, 6:00 a.m. to 4:30 p.m.

Requirements

Must be 18 years or older.
High school degree or GED required.
1 to 2 years of equivalent job experience; team building and leadership skills.
Works well under pressure and time constraints; dependable and has a sense of urgency.
Excellent organizational and efficiency skills.
Ability to define problems, collect data, establish facts, and draw conclusions.
Able to work with minimal supervision.
Maintain acceptable attendance and work overtime as required.
Comprehend and follow work instructions to meet productivity and quality standards.
Stand and walk throughout a shift.
Climb, balance, kneel, crouch, or crawl for extended periods.
Reach, pull, push, and lift freight and other objects of various shapes, sizes, and weights up to 50 pounds.
Operate warehouse equipment safely as required for the position, including pallet jacks, box cutters, and carts, requiring coordinated movements.

Nice To Haves

Basic understanding of warehouse operations.
Exceptional organizational skills, positive attitude, attention to detail, and ability to thrive in a goal-oriented, multitasking environment.
Problem-solving abilities.
Flexibility to accept new and diverse assignments.
Excellent verbal and written communication skills.

Responsibilities

Provide leadership for all associates.
Maintain SLAs for the designated area.
Act as a subject matter expert in the designated area.
Support the development of employees in the designated area.
Promote, develop, and sustain an efficient workflow within the department.
Ensure the area is adequately supplied to complete daily tasks.
Create a positive work environment and develop ownership in the department with diplomacy, professionalism, and integrity.
Oversee the quality of production activities.
Audit department processes to ensure team members adhere to processes and SOPs.
Interact with management and cross-functional employees to resolve issues affecting operations.