Warehouse Customer Pick Up Associate

American Furniture Warehouse • Tucson, AZ

16h • Onsite

About The Position

The Warehouse Customer Pick Up Associate helps provide excellent customer service by safely and efficiently loading merchandise into customers’ vehicles and completing other tasks assigned by the AFW management team. The role calls for attention to detail, adherence to quality standards, and a commitment to improving the customer experience. AFW provides all training. This position has no supervisory responsibilities. Applicants must pass a pre-employment drug screen, background check, and fit-for-duty exam upon job offer.

Requirements

• Ability to become certified to operate warehouse equipment.
• Ability to be trained in the correct use of personal protective equipment (PPE).
• Ability to work a flexible schedule, including all shifts, holidays, and weekends.
• Strong independent work ethic.
• Excellent organizational skills, attention to detail, and accuracy.
• Ability to read, understand, and accurately follow oral and written instructions.
• A sense of ownership and pride in performance and its impact on AFW’s success.
• Ability to prioritize tasks when appropriate.
• Excellent time-management skills and ability to meet deadlines.
• Ability to function in a fast-paced and sometimes stressful environment.
• Knowledge of correct lifting and team-lifting techniques and ability to perform them.
• Ability to maneuver in confined and sometimes congested areas; sit, stand, walk, stoop, and bend for eight hours a day; and use arms, hands, fingers, eyes, legs, and back continually.
• Ability to move, lift, carry, push, pull, and place objects weighing 50–100 pounds.
• Ability to work shifts lasting 8–12 hours and at heights of 0 to 35 feet above ground.
• Ability to work in various weather conditions, both indoors and outdoors, including heat, cold, wet or humid, and dry or arid conditions; under fluorescent lighting, on concrete flooring, in conditions affected by outside weather, and with considerable exterior noise.
• High school diploma or GED preferred; an equivalent combination of education and experience may be accepted in lieu of a diploma.

Nice To Haves

• Prior experience operating warehouse equipment such as a forklift, pallet jack, or cherry picker.

Responsibilities

• Commit to AFW safety policies and procedures and promote safety awareness.
• Greet customers promptly and professionally.
• Wrap, load, and secure merchandise in customers’ vehicles without damaging the merchandise or vehicle.
• Confirm customers receive the correct merchandise.
• Inspect AFW rental vehicles and complete the appropriate paperwork.
• Uncrate and recreate merchandise for inspection when requested.
• Identify and read reports, tickets, and UPC labels.
• Operate material-handling equipment to move products within the warehouse.
• Work independently and efficiently without direct supervision.
• Maintain a clean and safe work environment, including the department, walking lanes, and nearby areas.
• Work cooperatively and constructively with fellow associates.
• Help ensure the safety of yourself and others.
• Follow AFW asset-protection policies and identify and prevent fraud.
• Follow company policies and procedures.
• Complete other duties assigned by the Customer Pick Up Manager.

Benefits

• Medical, dental, and vision benefits.
• 401(k) matching.
• Weekly pay.
• Career Progression Program opportunity to develop skills, earn a higher rate of pay, and advance within AFW.
• Additional $2.00 per hour for third shift.
• Additional $2.00 per hour weekend premium.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED