Warehouse Customer Pick Up Associate

American Furniture Warehouse • Marana, AZ

9h • $16 - $27 • Onsite

About The Position

The Warehouse Customer Pick Up Associate helps provide excellent customer service by safely and efficiently loading merchandise into customers’ vehicles and completing other duties assigned by the AFW management team. The role requires attention to detail, adherence to quality standards, and a commitment to improving the customer experience. Associates work independently and as part of a cooperative team, maintain a clean and safe warehouse, and follow company safety and asset protection policies. The position has no supervisory responsibilities. AFW provides all training.

Requirements

• Ability to become certified to operate warehouse equipment.
• Ability to be trained in the correct use of personal protective equipment (PPE).
• Availability to work a flexible schedule, all shifts, holidays, and weekends.
• Strong independent work ethic.
• Organizational skills and attention to detail and accuracy.
• Ability to accurately read, understand, and follow oral and written instructions.
• Sense of ownership and pride in performance and its impact on AFW’s success.
• Ability to prioritize tasks.
• Excellent time-management skills and ability to meet deadlines.
• Ability to function in a fast-paced and sometimes stressful environment.
• Knowledge of correct lifting and team-lifting techniques, and ability to perform them.
• Ability to maneuver in confined and sometimes congested areas.
• Ability to sit, stand, walk, stoop, and bend for eight hours a day; use arms, hands, fingers, eyes, legs, and back continuously; and move, lift, carry, push, pull, and place objects weighing 50–100 pounds.
• Ability to work shifts lasting 8–12 hours and at heights of 0–35 feet.
• Ability to work in varied weather conditions, both indoors and outdoors, including heat, cold, wet/humid, and dry/arid conditions.
• Ability to work under fluorescent lighting on concrete flooring, in an environment affected by outdoor conditions and considerable exterior noise.
• High school diploma or GED preferred; an equivalent combination of education and experience is accepted in lieu of a diploma.
• Must pass a pre-employment drug screen, background check, and fit-for-duty exam upon job offer.

Nice To Haves

• Prior experience operating warehouse equipment such as a forklift, pallet jack, or cherry picker.

Responsibilities

• Promote and follow AFW safety policies and procedures.
• Greet customers promptly and professionally.
• Wrap, load, and secure merchandise in customer vehicles without damaging the merchandise or vehicle.
• Confirm that customers receive the correct merchandise.
• Inspect AFW rental vehicles and complete the appropriate paperwork.
• Uncrate and re-crate merchandise for inspection when requested.
• Identify and read reports, tickets, and UPC labels.
• Operate material handling equipment to move products within the warehouse.
• Work efficiently without direct supervision.
• Maintain a clean and safe work environment, including the department, walking lanes, and nearby areas.
• Communicate and cooperate constructively with fellow associates.
• Follow AFW asset protection policies and identify and prevent fraud.
• Follow company policies and procedures.
• Complete other duties assigned by the Customer Pick Up Manager.
• Attend training provided by AFW.

Benefits

• Weekly pay.
• Medical, dental, and vision benefits.
• 401(k) matching.
• Voluntary programs including life insurance and disability coverage at affordable rates.
• Career Progression Program offering opportunities to build skills, increase pay, and advance within AFW.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED