Warehouse Customer Pick-up Associate

American Furniture Warehouse • Gilbert, AZ

4d • $16 - $27 • Onsite

About The Position

The Warehouse Customer Pick-up Associate helps provide excellent customer service by safely and efficiently loading merchandise into customers’ vehicles and completing other tasks assigned by AFW management. The role requires attention to detail, adherence to quality and safety standards, and a commitment to improving the customer experience. The position has no supervisory responsibilities. AFW provides training. Associates may participate in the Career Progression Program to develop skills, increase their pay, and advance their careers.

Requirements

• Ability to become certified to operate warehouse equipment.
• Ability to be trained in the correct use of personal protective equipment (PPE).
• Availability for a flexible schedule, including all shifts, holidays, and weekends.
• Strong independent work ethic.
• Strong organizational skills and attention to detail and accuracy.
• Ability to accurately read, understand, and follow oral and written instructions.
• Sense of ownership and pride in performance and its impact on AFW’s success.
• Ability to prioritize tasks.
• Excellent time management skills and ability to meet deadlines.
• Ability to function in a fast-paced and sometimes stressful environment.
• Knowledge of and ability to perform correct lifting and team-lifting techniques.
• Ability to maneuver in confined and sometimes congested areas.
• Ability to sit, stand, walk, stoop, and bend for 8 hours a day.
• Ability to continually use arms, hands, fingers, eyes, legs, and back.
• Ability to move, lift, carry, push, pull, and place objects weighing 50–100 pounds.
• Ability to work shifts lasting 8–12 hours and at heights from 0 to 35 feet above the ground.
• Ability to work in varied weather conditions, both indoors and outdoors, including heat, cold, wet or humid, and dry or arid conditions.
• Ability to work under fluorescent lighting, on concrete flooring, in conditions affected by outside temperatures, and with considerable exterior noise.
• Must pass a pre-employment drug screen, background check, and fit-for-duty exam upon job offer.

Nice To Haves

• High school diploma or GED preferred; an equivalent combination of education and experience is accepted in lieu of a diploma.
• Prior experience operating warehouse equipment such as a forklift, pallet jack, or cherry picker is helpful but not required.

Responsibilities

• Follow AFW safety policies and procedures and promote safety awareness.
• Greet customers promptly and professionally.
• Wrap, load, and secure merchandise in customers’ vehicles without damaging the merchandise or vehicle.
• Confirm that customers receive the correct merchandise.
• Inspect AFW rental vehicles and complete the appropriate paperwork.
• Uncrate and re-create merchandise for inspection when requested.
• Identify and read reports, tickets, and UPC labels.
• Operate material handling equipment to move products within the warehouse.
• Work independently and efficiently without direct supervision.
• Maintain a clean and safe work environment, including the department, walking lanes, and nearby areas.
• Communicate and cooperate constructively with fellow associates.
• Protect personal and others’ safety at all times.
• Follow AFW asset protection policies and identify and prevent fraud.
• Abide by company policies and procedures.
• Perform other duties assigned by the Customer Pick Up Manager.

Benefits

• Weekly pay
• Medical, dental, and vision benefits
• 401(k) matching
• Additional $2.00 per hour for third shift
• Additional $2.00 per hour for weekends
• Career Progression Program offering opportunities to develop skills, earn a higher rate of pay, and advance within AFW

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED